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Insurance Customer Support & Sales Associate


Job Location:

Rockwall, TX - USA

Monthly Salary: Not provided by the employer
Posted: 23 May 2026 (30+ days ago)
Application Deadline: 20 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Insurance Customer Support & Sales Associate (Entry-Level)
Brightway Insurance Rockwall TX In Office

Brightway Insurance is seeking a motivated career-minded individual to join our growing independent insurance agency in Rockwall TX.

Founded in 2003 Brightway Insurance is one of the fastest-growing independent insurance franchise networks in the U.S. with agencies in 45 states and more than $1.7 billion in annual premium.

At Brightway our promise is simple: Grow faster here than anywhere else.

Position Overview

This is an excellent opportunity for someone looking to start a long-term career in the insurance industry. We are looking for an individual with strong customer service and communication skills who is eager to learn the business obtain their Property & Casualty (P&C) insurance license and grow into a larger role within the agency.

Responsibilities
  • Provide excellent customer service via phone email and in-person interactions
  • Assist clients with policy changes billing questions renewals claims support and general insurance inquiries
  • Support the agency with quotes data entry and policy processing
  • Learn insurance products coverages and carrier systems
  • Maintain accurate records in agency management systems and CRM platforms
  • Collaborate with agency staff to create a seamless client experience
  • Identify opportunities to help clients with additional insurance needs
  • Work toward obtaining your Property & Casualty insurance license (if not already licensed)
Qualifications
  • Customer service sales support or administrative experience preferred
  • Strong communication and interpersonal skills
  • Positive attitude with a willingness to learn and grow professionally
  • Detail-oriented with strong organizational skills
  • Comfortable using Microsoft Office and learning new software systems
  • High school diploma or equivalent required; college degree is a plus
What We Offer
  • Career growth and advancement opportunities
  • Training and mentorship within a growing independent agency
  • Support in obtaining your P&C insurance license
  • Team-oriented office environment
  • Opportunity to build a long-term career in insurance

Apply today or send your resume to:


Required Experience:

IC


About Company

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We’re The Right Way To Do Insurance. The Brighter Way. And Only Brightway Knows How To Get It Done This Way.

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