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Insurance Customer Service Representative
Job Location:
Job Location:
Macomb County, MI - USA
Yearly Salary:
$ 35000 - 52000
Yearly Salary:
Posted:
7 June 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Team Environment
- Access to upper management
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
State Farm & Allstate Team Members Encouraged to Apply
Lifetime Insurance Services Shelby Township MI
Full-Time Immediate Opening Growth-Focused Independent Agency
Full-Time Immediate Opening Growth-Focused Independent Agency
Are you currently working for State Farm Allstate Farmers AAA or another captive insurance agency and wondering what it would be like to have more options more flexibility and fewer difficult conversations with frustrated clients
This may be the opportunity youve been looking for.
Why Insurance Professionals Are Making the Move to Independent Agencies
At Lifetime Insurance Services we represent 20 top-rated insurance carriers allowing us to shop coverage and pricing for our clients rather than being limited to a single company. We give our team the tools to actually solve problems instead of apologizing for them.
That means:
More solutions for clients
Better retention opportunities
Fewer difficult renewal conversations
Less pressure to explain rate increases you cant control
More ability to actually help people
Better retention opportunities
Fewer difficult renewal conversations
Less pressure to explain rate increases you cant control
More ability to actually help people
When a client experiences a major rate increase underwriting issue claims concern dog breed restriction roof issue credit challenge or other obstacle we often have multiple carrier options available.
Instead of telling a client Unfortunately theres nothing we can do were usually able to say:
Let us shop this and see what options we have.
That creates a better experience for our clientsand a much better workday for our team.
Why Join Lifetime Insurance Services
Were not a massive corporate call center.
Were a locally owned fast-growing independent agency that combines technology automation and a customer-first culture to create an environment where people actually enjoy coming to work.
What Makes Us Different
- Represent 20 top-rated insurance companies
- Many carriers offer 12-month auto policies resulting in fewer renewal headaches
- Modern systems and automation that reduce repetitive work
- Strong referral partnerships generating quality opportunities
- Friendly supportive team environment
- Direct access to ownership and leadership
- Opportunity to help shape the future of a growing agency
Recognition & Growth
Lifetime Insurance Services and Switch Insurance Group have experienced tremendous growth over the past several years including:
- National recognition from carrier partners
- Top-performing agency awards
- Exclusive carrier appointments not available to most agencies
- Expansion into a larger office
- Continued investment in technology automation and team development
Were growing quickly and looking to add the right person immediately.
Career Advancement Opportunities
This is not a dead-end CSR role.
We actively promote from within and are looking for individuals who want to grow their careers.
Potential advancement opportunities include:
- Senior CSR
- Account Manager
- Personal Lines Producer
- Commercial Lines Producer
- Agency Leadership Roles
- Sales & Business Development
If youve ever wanted to move into production earn more income or take on greater responsibility well help provide the training and support to get there.
Who Were Looking For
We would love to speak with:
- Current or former State Farm team members
- Current or former Allstate team members
- Licensed insurance agents
- Licensed customer service representatives
- Insurance account managers
- Insurance sales professionals
- Individuals with personal lines experience
Preferred Qualifications
- Property & Casualty License (preferred but not required)
- Insurance agency experience
- Strong communication skills
- Positive attitude
- Team-oriented mindset
- Ability to multitask in a fast-paced environment
- Desire to grow professionally
Daily Responsibilities
- Assist clients with policy changes and service requests
- Review coverages and identify opportunities to improve protection
- Shop and remarket policies when appropriate
- Process endorsements and policy updates
- Communicate with carrier partners
- Build strong relationships with clients
- Assist with retention efforts
- Support producers and agency growth initiatives
Compensation & Benefits
- Competitive salary based on experience
- Performance incentives
- Paid training
- Licensing assistance (if needed)
- Career advancement opportunities
- Supportive team culture
- Modern office environment
- Long-term growth potential
The Bottom Line
If youre currently working at a captive agency and feel limited by having only one solution for your clients wed love to show you what life is like on the independent side.
Imagine being able to tell clients:
Let me shop that for you.
Instead of:
Unfortunately thats all we can offer.
If youre motivated customer-focused and looking for a better long-term career opportunity apply today.
Lifetime Insurance Services
Locally Owned. Personally Connected. Professionally Trusted.
Apply todaywe are looking to hire immediately.
Compensation: $35000.00 - $52000.00 per year
Required Experience:
Unclear Seniority
About Company
Lifetime Insurance Services, Inc. Lifetime Insurance Services is an independent insurance agency specializing in auto, home, life, and business insurance. We represent multiple companies and we will impartially shop the competition to find our customers the lowest rate without sacrifi ... View more
