Instructor Computer Support Technology (Rhea Co.)

We have an opening for an Associate Instructor - Computer Support Technology (TCAT) at the Rhea County Higher Education Center!

Our Purpose- We support and empower everyone in our community to learn without limits.

Our Values:

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission-We are Chattanooga State a dedicated team that delivers accessible innovative learning opportunities that surpass expectations. Together we enrich the lives of students and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

General Summary

The Computer Support Technology Instructor is responsible for delivering high-quality instruction in the Computer Support Technician program at the Rhea County Higher Education Center. The instructor facilitates classroom and lab learning evaluates and monitors student progress assigns grades and provides academic and career guidance to students. Responsibilities include developing and maintaining course materials and syllabi selecting and managing instructional resources and maintaining accurate attendance and grade records. The instructor participates in curriculum development and revision stays current with industry trends and instructional technologies and engages in professional development activities. Additional duties include advising and recruiting students supporting student organizations and activities participating in college and community service assisting with accreditation and assessment processes and maintaining positive relationships with colleagues industry partners and advisory committees. The instructor is committed to preparing students for successful employment in Information Technology and supporting the mission and goals of the college.

Essential Functions

Teaching Excellence and Program Innovation

• Demonstrate teaching excellence by using evidence-based instructional practices that foster student learning.
• Adapt tests and refine new pedagogical approaches that fit Chattanooga States campus context.
• Structure student experiences to ensure relevance in academic student life and co-curricular activities.
• Ensure that instructional materials and equipment are ready for student use sufficient in quantity are properly maintained and are in working order prior to class time.
• Facilitate classroom instruction evaluate students monitor their progress assign final grades and maintain attendance and grade records. Counsel and advise students on academic preparation and career goals and work to retain students in the program.
• Develop and maintain a site on the colleges Learning Management System (eLearn) platform where class documents (syllabi classroom information quizzes tests etc.) are stored and available for students to access anytime.
• Maintain an active advisory committee that meets twice a year and covers industry and programming needs.
• Remain current within assigned instruction related occupational areas and technologies; acquire maintain and apply knowledge of current instructional methodologies and materials; attend scheduled college divisional professional development and in-service activities; and participate in the annual faculty evaluation process.
• In addition to teaching the faculty member is expected to play a vital role in program development. This includes maintaining up-to-date programs and curricula maintaining technical skills and acquiring new technical skills as the industry evolves.

Holistic Student Support

• Participatein student recruitment and admission decisions and activities.
• Support placement of students with workbased learning (WBL) experiences.
• Review and respond to various reportsin a timely manner.
• Collaborate with student services to support students.
• Work collaboratively with studentservices teams to connect learners with academic advising and support resources.

Organizational Culture

• Support the Colleges mission and core values.
• Maintaina respectful and studentcentered environment.
• Support and provide leadershipforCollege and division goals.
• Offers responsive and consistent services and support for students faculty and staff.

Position Requirements

• Technical diploma or equivalent degree in post-secondary education with credentials in Information Technology
• Three years of Computer Support experience within the last five years
• Microsoft Office Specialist CompTIA A Network and Security certifications
• Organizational and communication skills for effectively teaching assessing and interacting with students and colleagues
• Areas of instruction include supporting end-users troubleshooting hardware and software issues and configuring and performing minor repairs of mobile devices.

Preferred Requirements:

• Associate Degree in Computer Science Information Technology Engineering or a related field
• CompTIA Linux Server and Cloud certifications
• Two years of Tier I Service Desk experience or end-user support
• Prior teaching or evidence of ability to teach students

Knowledge Skills and Abilities:

• Uphold a positive attitude with dedication to improving the quality of life for students and the economic prosperity of the community
• Be highly motivated and stay current with the fast pace of technological change
• Show strong organizational time-management and leadership skills for sustaining a consistent curriculum with the day program
• Demonstrate willingness to develop lasting workplace relationships with students faculty staff industry partners and the public

Salary: Commensurate with experience and according to the salary guidelines of the Tennessee Board of Regents.

Range: $50894 - $61074

Closing Date: All applicant submissions must include CV/Resume References and Unofficial Transcript attachments.

Open Until Filled: Yes