Instructional Associate — Data Center Logistics

ABOUT PER SCHOLAS:

For 30 years Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals uplifting communities and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners ranging from Fortune 500 companies to innovative startups were forging inclusive tech talent pipelines fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20 cities and counting Per Scholas offers no-cost training programs in the most sought-after tech skills spanning Cloud Cybersecurity Data Engineering IT Support Software Engineering and more. To date 30000 individuals have been trained through Per Scholas propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting follow us on LinkedIn X Facebook Instagram and YouTube.

Per Scholas preferred hires reside within the following states: AZ CA CO FL GA IL IN KS MD MA MI MO NC NJ NY OH PA TX WA

POSITION TITLE: Instructional Associate Data Center Logistics

LOCATION: Atlanta GA (Per Scholas Atlanta)

REPORTS TO: Lead Instructor / Program Manager

COMPENSATION:$21/hour

WHO WERE LOOKING FOR

Per Scholas is seeking an Instructional Associate to support the Data Center Logistics training program as part of our Training Team. The Instructional Associate partners with the Lead Instructor to deliver an engaging hands-on learning experience supporting lab facilitation learner tutoring and classroom operations. The ideal candidate is detail-oriented dependable and comfortable in a hands-on equipment environment with a genuine interest in helping entry-level learners succeed.

WHAT YOULL DO

Classroom and Lab Support

• Support the Lead Instructor during daily instruction learner activities and hands-on labs helping learners stay on task and on pace.
• Facilitate station rotations at the Mobile Infrastructure Rack (MIR) and related lab stations supervising safe equipment handling and ensuring each learner receives hands-on practice within the single-rack rotation model.
• Assist with hands-on activities involving inventory receiving asset tagging barcode scanning labeling cycle counts physical audits discrepancy identification equipment staging and asset movement.
• Support learners as they practice receiving workflows including verifying quantities against packing slips purchase orders ASNs invoices or other simulated receiving documents.
• Assist learners with simulated Store House to Data Center Hall movement tasks including staging materials organizing inventory safely moving equipment and updating status documentation.
• Reinforce safe physical handling PPE use material movement lab housekeeping and equipment care during all hands-on activities.
• Support performance-based assessments by observing learners at lab stations and recording rubric results under the Lead Instructors direction.
• Provide one-on-one and small-group tutoring to learners who need additional support with inventory accuracy process-following documentation equipment handling or digital tools.
• Set up reset and break down lab equipment and consumables before and after each session including asset tags scanners PPE custody forms RMA forms receiving documents inventory sheets and lab materials.
• Reinforce chain-of-custody expectations for data center assets including data-bearing devices failed equipment and items being staged returned redeployed or decommissioned.
• Help learners connect classroom practice to workplace expectations including ownership accuracy safety escalation documentation quality and compliance.

Learner Performance and Support

• Track attendance and help maintain Salesforce Canvas the LMS or other approved systems with grades assessment results lab completion and learner progress notes.
• Help monitor learner progress and flag learners who are falling behind to the Lead Instructor.
• Provide timely learner feedback during labs and practice activities.
• Support individualized learner success plans as directed by the Lead Instructor or Program Manager.
• Participate in learner progress conversations staff check-ins and instructional planning meetings as needed.
• Reinforce program expectations related to attendance professionalism safety participation equipment handling and classroom behavior.

Lab Operations and Administrative Support

• Assist with classroom and lab readiness including equipment organization station setup inventory of training materials and safe storage of tools and assets.
• Report missing damaged misplaced or unsafe equipment to the Lead Instructor or Program Manager.
• Support documentation of lab issues learner trends equipment needs and opportunities for course improvement.
• Maintain confidentiality and professionalism when handling learner data performance information and internal program communications.

WHAT YOULL BRING TO US

Instructional Skill Sets

• 02 years of teaching tutoring mentoring training support coaching or new-hire onboarding experience; relevant work experience may substitute.
• Comfort supporting learners in an in-person hands-on training environment and through digital platforms such as Zoom Slack Canvas or Microsoft Office.
• Patience approachability and strong interpersonal communication skills.
• Ability to follow instructor direction lab guides rubrics safety expectations and established classroom procedures.
• Ability to support adult learners with little to no prior experience in data center logistics or technical environments.
• Strong attention to detail and ability to help maintain a safe organized and professional learning environment.

Required Skill Sets

• Familiarity with data center logistics inventory receiving warehousing asset management IT equipment handling or related operations.
• Comfort handling IT hardware and working at or around server racks including safe lifting and material handling up to approximately 50 pounds.
• Working familiarity with inventory and asset tracking practices including tagging labeling barcode scanning location tracking and basic record-keeping.
• Awareness of chain-of-custody expectations for data center assets and data-bearing devices.
• Awareness of data center safety PPE access-control physical security and controlled-area expectations.
• Basic comfort using a DCIM inventory system asset tracking system spreadsheet Salesforce LMS Slack Zoom or related digital tools; training may be provided.
• Dependability accuracy attention to detail and ability to follow procedures consistently.
• Ability to communicate clearly when identifying discrepancies safety concerns equipment issues or learner support needs.

Preferred Skill Sets

• Prior experience as a data center logistics technician inventory technician asset technician warehouse associate receiving associate material handler or logistics support specialist.
• Experience tutoring mentoring onboarding or supporting entry-level learners or new hires.
• Familiarity with RMA warranty return failed-equipment intake return shipping scrap redeployment or decommissioning workflows.
• Familiarity with ITSM ticketing work order or service documentation tools such as ServiceNow.
• Familiarity with cycle counts spot checks physical audits inventory reconciliation and discrepancy reporting.
• Logistics supply-chain warehousing military data center or IT operations background.

Professional Qualifications

• Associate degree preferred or equivalent practical industry military logistics warehouse technical or training-support experience.
• Solid organizational skills and detailed follow-through.
• Good written and verbal communication skills.
• Comfort using Google Sheets/Excel Slides/PowerPoint Salesforce Slack Zoom Canvas or similar tools.
• Willingness to learn the curriculum tools lab model and Per Scholas facilitation practices.
• Ability to work collaboratively with the Lead Instructor Program Manager Professional Development Learner Support Operations Technology and Product teams.

Personal Characteristics

• You thrive in a collaborative fast-paced mission-driven environment.
• You are dependable patient and genuinely motivated to help learners succeed.
• You are detail-oriented organized and committed to accuracy.
• You follow safety expectations and procedures consistently.
• You are comfortable supporting hands-on learning equipment movement and lab operations.
• You communicate clearly and professionally with learners instructors and staff.
• You are a lifelong learner who picks up new tools and processes quickly.
• You are flexible and able to adapt to learner needs lab pacing and equipment availability.
• You stand behind our mission believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

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