Institutional Researcher and Data Analyst

Essential Functions:

- Provide analytical support for accreditation activities (SACSCOC and program accreditation) academic program review and departmental projects

- Collect analyze and interpret data for internal use external surveys government-mandated reporting and continued accreditation

- Coordinate reporting of data to external entities including the National Student Clearinghouse IPEDS THEC/TICUA the Common Data Set U.S. News & World Report College Board and NC-SARA

- Collaborate across college offices including Institutional Accreditation and Effectiveness IT Registrar Enrollment Management Financial Aid Finance Administration and Human Resources

- Develop and maintain institutional dashboards and reports including annual fact books

- Administer course evaluations student surveys campus surveys and similar reports and analyze resulting data

- Conduct data quality assurance checks and reviews to ensure accuracy consistency integrity confidentiality and compliance with institutional policies

- Remain informed about emerging technologies analytics practices and artificial intelligence tools that can improve efficiency reporting and institutional effectiveness

- Assist with market research for existing academic programs and potential new programs

Specific Job Knowledge Skills and Abilities:

- Familiarity with higher education reporting requirements and accreditation processes

- Knowledge of student information systems such as Colleague/Banner or similar enterprise systems

- A strong understanding of research methodology in education

- Advanced spreadsheet skills including pivot tables and data analysis functions

- A strong aptitude in using databases query tools SQL etc.

- Demonstrated ability to collect/extract clean analyze summarize and visualize data

- Exceptional attention to detail and organization strong analytical abilities intellectual curiosity and a commitment to providing accurate and ethical information in support of the Universitys mission

- Strong collaborative spirit and interpersonal skills

- Ability to manage multiple priorities and meet strict deadlines while maintaining a high degree of accuracy

PhD preferred but a Masters degree in higher education administration or in an analytical discipline such as data science the social sciences education research public policy or related field with experience in institutional research will also be evaluated. Candidates with a Bachelors degree in data/business analytics data science computer science statistics or a related field with significant relevant experience may also be considered.

Desired Experience

- At least two years experience in higher education institutional research and/or academic operations.