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Installation & Repair Technician
Job Location:
Job Location:
Norfolk, MA - USA
Yearly Salary:
USD 45739 - 53000
Yearly Salary:
Posted:
6 September 2026 (14 days ago)
Posted:
Application Deadline:
4 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
Tidewater Community College has served South Hampton Roads both students and employers for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads enrolling nearly 25000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake Norfolk Portsmouth and Virginia Beach 7 regional centers and 2 important cultural institutions. The college had 3399 graduates in 2024-2025 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCCs institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. Reports directly to the Campus Supervisor. Performs on-site and in-shop inspection installation testing and repair of Audio Visual and microcomputer devices and peripheral equipment in support of a multi-vendor multi-protocol voice video and data network. Provides professional courteous and timely end user support to the colleges staff faculty and students. Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the college or its students faculty or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of ones job responsibilities and must be authorized by the employees supervisor. Assists in ensuring desktop standardization and performance. Utilizes diagnostic and data recovery software to install setup and configure common application software packages and operating systems (i.e. Microsoft Windows 10 and Macintosh). Assists in performing setup and maintenance of network interface systems (i.e. Ethernet Fast Ethernet etc.). Tests wiring IP telephone equipment and peripherals for switched and non-switched services (voice data and video). Install and test Audio Visual Equipment (Control Systems Amps TVs cameras Microphones). Duties include but are not limited to interpretation of written requests; coordination of work with customers; installation or repair of requested services; documentation; interaction/communications with Telecom Network and Support Specialists regarding such services providing first level customer support and completion of appropriate paperwork. This position has been designated an essential position. The employee filling this position may be required to report to work or otherwise fulfill the responsibilities of the position in the event of a college/campus closure due to weather or other emergent condition(s).
Work Schedule
8:30 AM 5:00 PM Monday Friday. Some evening and weekends required.
Tidewater Community College has served South Hampton Roads both students and employers for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads enrolling nearly 25000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake Norfolk Portsmouth and Virginia Beach 7 regional centers and 2 important cultural institutions. The college had 3399 graduates in 2024-2025 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCCs institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. Reports directly to the Campus Supervisor. Performs on-site and in-shop inspection installation testing and repair of Audio Visual and microcomputer devices and peripheral equipment in support of a multi-vendor multi-protocol voice video and data network. Provides professional courteous and timely end user support to the colleges staff faculty and students. Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the college or its students faculty or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of ones job responsibilities and must be authorized by the employees supervisor. Assists in ensuring desktop standardization and performance. Utilizes diagnostic and data recovery software to install setup and configure common application software packages and operating systems (i.e. Microsoft Windows 10 and Macintosh). Assists in performing setup and maintenance of network interface systems (i.e. Ethernet Fast Ethernet etc.). Tests wiring IP telephone equipment and peripherals for switched and non-switched services (voice data and video). Install and test Audio Visual Equipment (Control Systems Amps TVs cameras Microphones). Duties include but are not limited to interpretation of written requests; coordination of work with customers; installation or repair of requested services; documentation; interaction/communications with Telecom Network and Support Specialists regarding such services providing first level customer support and completion of appropriate paperwork. This position has been designated an essential position. The employee filling this position may be required to report to work or otherwise fulfill the responsibilities of the position in the event of a college/campus closure due to weather or other emergent condition(s).
Work Schedule
8:30 AM 5:00 PM Monday Friday. Some evening and weekends required.
Required Experience:
IC
