Inside Sales Specialist

Position Overview

The Inside Sales Specialist role is critical in bridging marketing activity with sales execution. The successful candidate will generate and manage marketing-qualified leads (MQLs) conduct proactive outreach book appointments for senior sales colleagues on larger enterprise opportunities and directly sell to small-to-medium enterprise (SME) clients.

The successful candidate will also play an active role in supporting marketing initiatives and ensuring accurate sales pipeline management through Salesforce.

Key Responsibilities

Lead Management & Prospecting

• Follow up on marketing-qualified leads (MQLs) promptly and professionally.
• Conduct outreach to new prospects via outbound calls emails and digital channels with a minimum of 75 outreaches per week.
• Qualify prospects effectively and identify potential opportunities for SME sales or referral to senior sales colleagues.

Sales Execution & Account Management

• Assist in selling to small and medium-sized SME clients typically between 10 and 150 matters per year.
• Support the contract signing process for SMEs and ensure a smooth client handover.
• Collaborate with local operations teams to implement new accounts ensuring service readiness and client satisfaction.
• Maintain accurate and timely updates in Salesforce CRM including pipeline opportunity stages and activity tracking.
• Monitor KPIs and contribute to the teams overall revenue targets.

Marketing & Events Support

• Follow up with event attendees and digital marketing campaign respondents to convert interest into opportunities.

Collaboration & Continuous Improvement

• Work closely with senior sales team members to identify cross-sell and upsell opportunities within existing accounts.
• Share insights from client interactions to help refine go-to-market strategies.
• Stay up to date on trends in global mobility relocation and immigration to communicate value to prospects and clients.

Key Performance Indicators (KPIs)

• 75 outbound touches including calls and emails per week.
• 2 qualified appointments booked per week for senior sales.
• Accurate timely and complete CRM data entry in Salesforce.

Professional Development

• The company believes in continuous training and development for its consultants to stay at the forefront of global immigration.

Candidate Profile

We are looking for a driven people-focused individual who thrives in a fast-paced sales environment. The ideal candidate will bring strong communication skills curiosity and a results-driven mindset.

• Strong conversational and interpersonal skills with the ability to engage prospects and build rapport quickly.
• Active listener who understands client needs and tailors conversations accordingly.
• Coachable with a growth mindset and willingness to learn take feedback and continuously improve.
• Goal-oriented and results-driven with motivation to meet and exceed targets consistently.
• Highly organised with the ability to manage multiple leads tasks and priorities effectively.
• Tech-savvy with experience using Microsoft Office including Teams Excel Word and PowerPoint and comfort navigating administrative systems.
• Proven performer with a track record of hitting and surpassing individual or team goals.
• Self-starter with team spirit able to work independently while contributing to team success.
• Relationship-builder with strong ability to engage a range of stakeholders from small businesses to enterprise-level clients.

Compensation & Benefits:

• Salary Range: $50000 - $60000 (depending on geographic region internal equity job-related knowledge skills and experience among other factors)
• Medical Dental and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Accounts and Health Savings Account
• Life Insurance Short-Term Disability and Long-Term Disability Coverage
• Company Paid Holidays and Paid Time Off
• Paid Parental Leave
• Pet Insurance
• Travel Assistance Services
• Legal and Identity Theft Protection Plans
• Commuter Benefit Subsidy
• Employee Recognition Programs
• Referral Bonus Opportunities

About Us

CIBT is a leading global provider of immigration and visa services for corporations and individuals operating in 25 countries worldwide. With more than 30 years of experience CIBT is the trusted service provider to many of the worlds leading companies including a majority of the Fortune 500.

CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide and CIBTvisas a market leader in business and travel visa services for both corporate and individual clients.

Through its global expertise and extensive network CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast convenient and secure manner.

Equal Employment Opportunity

CIBT is committed to building a diverse equitable and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race color ethnicity national origin religion or belief sex gender gender identity or expression sexual orientation age disability medical condition marital or family status veteran status genetic information or any other characteristic protected by applicable local law.

CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation please contact us at .

Required Experience:

IC