Inside Sales Representative

Creating Value for Generations

Wieland is a global leader in copper and copper alloy manufacturing processing and distribution. We provide a large product and service portfolio including power automotive ammunition coinage construction materials refrigeration electronics and many other industries. To us metal is more than material.

Wielands Cultural Values

Wielands culture is what makes for a fun and rewarding place to work! As a company we benefit daily from our employees knowledge and abilities. With our cultural vision we place our core values at the heart of everything we do: Safetyambitionoptimismreliabilityownershipdiversity &respect.

Wieland is hiring an Inside Sales Representative. The Inside Sales Representative supports sales growth and customer satisfaction by managing customer inquiries quotations orders and related communication. This role works closely with customers Outside Sales Scheduling Production Logistics and other internal teams to ensure accurate timely and professional order fulfillment. This role is located in Coppell TXand will be fully on-site.

Inside Sales Rep Responsibilities:

• Communicate with customers regarding products pricing lead times order status delivery and service needs while maintaining positive business relationships.
• Prepare and manage customer quotations order entries acknowledgments and related sales documentation to ensure accurate and timely processing.
• Review sales orders acknowledgments and customer requirements for accuracy completeness and alignment with pricing inventory and delivery expectations.
• Partner with Outside Sales to support customer accounts follow up on sales opportunities coordinate customer needs and contribute to achieving sales targets and deadlines.
• Work cross-functionally with Scheduling Production Logistics Finance and other internal teams to support order fulfillment resolve service issues and meet customer commitments.
• Support sales and margin objectives by performing cost-benefit and needs analysis calculating product costs conversion rates and margin percentages and assisting with annual contract coordination.
• Monitor and support inventory-related activities including excess or aged inventory pre-material orders production orders purchase requisitions and credit or debit notes as needed.
• Ability to work collaboratively support team members as needed and work adjusted hours when required.
• Adhere to Wielands safety policies procedures and programs to support a safe and compliant work environment.
• Support additional Inside Sales tasks as assigned.

Inside Sales Rep Qualifications:

• Some college coursework or equivalent industry experience preferred.
• Minimum of two years of experience in sales customer service or a related field; metals or manufacturing industry experience preferred.
• Understanding of sales processes order management customer service practices and basic business calculations including costs conversions and margin percentages.
• Strong interpersonal relationship management and professional communication skills with the ability to work effectively with customers coworkers and management.
• High attention to detail with strong organizational analytical and problem-solving skills.
• Ability to prioritize competing tasks manage multiple projects meet deadlines and work effectively in a fast-paced environment.
• Proficiency with Microsoft Office and related data entry or business systems.
• Ability to work collaboratively support team members as needed and work adjusted hours when required.

Joining Wielands team gives you

• Benefits-Starting on Day 1!Including Medical Dental Vision Disability Life & more!
• Retirement Savings- 401(k) contribution match.
• Work/Life Balance- Paid Vacation & Holidays.
• Growth Opportunities- We have over 8000 employees worldwide and 35 locations in North America alone. Growth opportunities are limitless!
• Wellness Programs Wieland encourages participation in ourunique and personalized approach to wellness where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
• Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

Wieland is anequal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.