Inside Sales Representative

Location:Austin TX
Schedule:MondayFriday 7:00 AM 5:00 PM (1-hour lunch)
Compensation:$60000$85000 base bonus eligibility

About Winston Water Cooler

Winston Water Cooler is a leading plumbing supply distributor serving contractors engineers and project teams across Texas. Our Austin branch supports a fast-growing market where accuracy responsiveness and product knowledge directlyimpactproject success.

Werelooking to add anInside Sales Representativewho understands how jobs flow can support customers ata high level and contribute to growing the business.

ABOUT THE ROLE

This is a core inside sales role responsible for supporting contractors managing quotes and orders and handling project-related documentation such as submittals and O&Ms.

Youllwork closely with customers outside sales and operations to ensure jobs move forward without delays. This role requires attention to detailstrong communication and a solid understanding of plumbing supply materials.

This is not justorderentryitsabout understanding the jobanticipatingneeds and supporting customers ata high level.

KEY RESPONSIBILITIES

• Answer incoming calls and support customer inquiries

• Prepare and manage quotes orders and pricing

• Enter and process orders accurately in Epicor Eclipse

• Support counter sales as needed during peak times

• Create and manage submittals and O&M documentation

• Coordinate with warehousepurchasing and sales teams to ensure order accuracy and delivery

• Follow up on backorders timelines and customer needs

• Support existing customer relationships and contribute to new business opportunities

WHATWERELOOKING FOR

• 35 years of plumbing supply HVAC or building materials experience

• Strong understanding of how jobs are built and materials are used

• Experience with Epicor Eclipse Excel and submittal tools (SpecBookspreferred)

• Ability to manage multiple priorities in a fast-paced environment

• Strong attention to detail and organizational skills

• Professional communication and customer service mindset

• Familiarity with the Austin market and customer base is a plus

WHAT SUCCESS LOOKS LIKE

• Accuratetimelyquotes and order processing

• Strong supportof customer jobs from quote to delivery

• High-quality submittals and documentation

• Reliable communication with customers and internal teams

• Contribution to customer retention and growth

WHY WINSTON WATER COOLER

• Competitive base salary ($60k$85k) bonus opportunity

• Stable growing presence in the Austin market

• Opportunity to work on project-driven business

• Team-oriented environment with strong operational support

• Long-term growth within the company

If you know the plumbing supply business and want to be part of a team that keeps projects movingwedlike to talk.