Inside Sales Rep Used Parts
Riverside, CA - USA
Department:
Job Summary
Overview
Quinn Company your local Caterpillar store is hiring an Inside Sales Rep - Used Parts in Riverside California.
Quinn Company is a Caterpillar dealership founded in 1919. The company sells services and rents a full line of new and used construction agricultural and material handling equipment diesel and natural gas engines.
As a Caterpillar Dealership Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company local and global at the same time.
Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive performance based drive is the foundation of the companys culture.
The goal of the Inside Sales Rep. is to re-establish qualify and maintain contact with small to medium-sized customers in all industries to increase sales of machines parts and service solutions. These are typically customers with however not limited to 0-6 pieces of equipment.
Wages
Starting wage will depend on experience and education. $60000 - $80000
Responsibilities
Essential duties and responsibilities of an Inside Sales Rep. include the following. Other duties may be assigned.
Account Qualification and Update: The ISR will proactively manage an account base in assigned territories using the telephone as his/her primary tool. ISR will qualify accounts update the customers complete account information and begin developing the relationship.
Maintain Call Cycle: ISR will strive to maintain a minimum of 120 calls per week spending four days per week on the telephone and utilizing the fifth day for personal training and development.
Maintain Accurate Account Database: ISR will maintain accurate customer account information and machine population. This allows the targeting of specific customers for sales and promotions and the tracking of specific account and territory goals.
Promote Dealership Services: Promote all aspects of the Dealership selling machines parts service labor customer service agreements.
Lead development: Develop and qualify machine and/or parts and service leads and where applicable forward to the Dealership outside sales organization.
Sales and Customer Satisfaction: Through Needs Analysis process determine individual customers needs and provide solutions to meet them.
Relationship Building: The ISR is the single point of contact from the Dealer to the customer. The ISRs ability to develop a strong positive relationship with his/her customers and fellow employees (PSSR/machine/engine sales reps) is critical for success.
Personal Development: Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals. The ISR is expected to complete the Dealerships ISR training programs.
A fit with Quinn Companys performance driven culture and values of Integrity Teamwork Respect for People Quality and Customer Service.
Qualifications
Bachelors degree from four-year college or university and two to three years related experience and/or training; or equivalent combination of education and experience.
Quinn is an Equal Opportunity Employer M/F/V/DV
Quinn Group Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex age national origin physical or mental disability all applicable veteran status or disabled veteran status. Quinn Group Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations including minorities women qualified disabled individuals and all Veterans and disabled Veterans.
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Required Experience:
IC
About Company
Discover a wide selection of new, used, and rental Cat® equipment at our dealership. Quality service and expert support await you. Explore today!