Inside Sales Engineer Intern

Position Summary:

An Inside Sales Engineer Intern at Crane Resistoflex is responsible for both commercial and technical competencies with an emphasis on international order entry export compliance working relationship with Engineering Sustaining Services and customers (both internal and extern). An Inside Sales Engineer Intern must provide verbal and written quotations and follow up quotation revisions. They must also work closely with Field (Outside) Sales to close orders; clarifies customer Purchase Orders and enters Sales Orders with complete instructions while actively assisting in the efforts to promptly ship and invoice Sales Orders.

Principle Duties (includes but is not limited to):

Develop and maintain a relationship with Field (Outside) Sales to ensure closed loop communication.

Inside Sales Engineers has total responsibility providing quotations both verbal and written in a timely manner. They must track and follow-up on the quotation activity while maintaining and supporting the Inside Sales team quotation tracking systems HRA.

Analyses initial commercial and technical specifications to ensure appropriate bid compliance. Looks for ways to offer practical creative alternatives that increase chances of successfully closing orders at higher margins or better lead times.

Consults with other departments as necessary (e.g. Engineering Procurement Manufacturing Planning Field (Outside) Sales Customers etc.) for the proper coordination of quotation responses and obtains necessary approvals.

Embraces Continuous Improvement initiatives by suggesting and leading efforts to modify existing Standard Work procedures as necessary to improve order and quotes processes.

Inside Sales Engineers manages the receipt of customer Purchase Orders (PO) through Sales Order (SO) clarification Order Entry (OE) and initial Contract Management (CM) - supports the efforts to allow for the manufacture shipment and billing of the product in the most timely accurate economical and efficient manner:

Receives customer Purchase Orders (POs) and review pricing terms & conditions etc. to verify complete correctness (PO Clarification Process); if necessary resolves any discrepancies in the timeliest manner.

After complete PO clarification ensures that all clarified POs are promptly entered as Sales Orders (SOs) without delay.

Includes complete instructions with the Sales Order (SO) to clearly communicate all requirements for the order to others within the company our suppliers and the customers.

After Sales Orders (SOs) are launched within ERP ensures any Requests for Change (RFCs) and any resulting Change Orders (COs) to any Sales Orders (SOs) are documented correctly and communicated appropriately throughout the company.

Maintains proper SO contract files.

Supports the companys efforts to successfully invoice and collect payment from customers should difficulties occur.

Establishes and maintains good communication channels both externally and internally concerning infrastructure for both quote and orders.

Maintains proper history of quotation / bidding outcomes along with other associated PO and SO records and any resulting market data (includes competitive feedback on all won lost and cancelled efforts).

Process and investigate RGA Return Goods Authorization. Works closely with accounting to ensure credits and debits are resolved in a timely manner.

Assists Business Managers in the execution of business models.

Participates actively in the OpEx and Quality processes including project team involvement problem solving and recommending solutions to enhance and improve the quality of departmental and/or company-wide business activities.

Prepares bills of material from customer-supplied drawings using Microsoft Access database application

Generates isometric spool drawings in AutoCAD for bid proposals from orthographic drawings.

Analyse various design requirements and recommends possible solutions or alternate constructions.

Create multi-axis drawings for shop fabrication.

Perform non-routine and moderately complex design tasks utilizing AutoCAD software and other equipment such as a plotter printer copier etc.

Resolves design issues with customers contractors and distributors.

Performs other duties as required.

Essential Qualifications / Experience:

• In progress of achieving B.S. in Engineering or related field.
• Exceptional listener with excellent time management verbal/ written communication and presentation skills.
• You must be self-motivated detail oriented competitive and a team player.

Proficient in Excel and other Microsoft Office software.

Preferred Qualifications/Experience

• 1-2 years of experience in an Inside Sales or Customer Service environment.

EOE/Women/Minorities/Veterans/Disabled

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion gender sexual orientation general identity national origin disability or veteran status.