Inside Sales & Customer Care Associate

Inside Sales & Customer Care Associate

Location: Hybrid

Job Type: Full-Time (40 hours/week)

Schedule: Flexible; occasional half-day Saturdays required

HireFrontier is hiring an Inside Sales & Customer Care Associate on behalf of a retail client. This role blends product consultation order support and floor operations for someone who enjoys helping customers find the right solution.

Greet customers warmly and create a positive in-store experience

Respond to inquiries in person by phone and by email promptly

Recommend products including specialty and spec-driven items

Process sales build quotes and manage custom/special orders accurately

Take payments using POS cash register and inventory systems

Track stock levels and coordinate transfers from a secondary location as needed

Keep customers updated on order status and delivery timing

Maintain a clean organized well-stocked sales floor

Support daily operations and inventory accuracy

Prior retail inside sales or customer-facing experience in a fast-paced setting

Strong relationship-building skills

Friendly dependable and motivated

Comfortable learning new software and POS/inventory systems

Strong verbal and written communication

Organized with strong attention to detail

Competitive hourly pay with overtime potential

PTO and paid holidays

Health dental and vision options

401(k) with company match where applicable

Paid training and career development

Performance bonuses and recognition programs

Stable full-time schedule

Required Skills:

Customer ServiceHuman ResourcesAdministrationInformation TechnologySales OperationsMarketing