Inside Sales Coordinator

Key Obsessions:

• New Sales Opportunities (NSOs)
  • Serve as the main customer contact working closely with the Applications Engineer to manage all aspects of customer engagement for NSOs.
  • Support the setup of NSOs andassistthe Applications Engineer throughout the sales process until a purchase order is received.
  • Process purchase orders for new machine sales and coordinate the transition of sold projects to the Project Management team.
  • Monitor and track NSO progress to ensuretimelyfollow-up and effective communication with all stakeholders.

• VIP Customer Program Support
  • Help organize customer calls and internal meetings to ensure clear communication and coordination.
  • Document discussions from both internal and external meetings track follow-ups and manage action items in our Customer Relationship Management (CRM) system.
  • Maintain and update task lists to ensuretimelycompletion of responsibilities.
  • Collaborate with internal teams to resolve customer issues and provide proactive support to VIP customers.

• Ensure Aagard Experience
  • Deliver exceptional customer service that consistently exceeds expectations ensuring timely and effective responses to inquiries.
  • Continuously strive to improve the overall customer experience by providing prompt and thorough supportreinforcing Aagards commitment to helping customers win.
  • Promote customer-focused processes and best practices to enhance satisfaction and loyalty.
  • Identifyopportunities for improvement in customer interactions and support initiatives that strengthen the Aagard experience.

Knowledge and Experience:

• Associates orBachelors degree in Business Sales Marketing or a related field along with 2 years of related experience or an equivalent combination of education and experience

• Proficient keyboarding computer proofreading and editing skills

• Experience with MicrosoftOffice and ability to learn Aagard software

• Strong prioritization time management organization proactive decision-making and attention to detail

• Confidence and ability to communicate professionally with internal and external customers verbally and in writing

• Ability to handle confidential information with tact and discretion

• A conscientious approach to meeting and exceeding customer expectations

• A Real ID or Passport is

• Ability to travel as with 1-2 trips annually

Benefits Offered:

At Aagard we believe in investing in youyour health your career your financial future and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.

Comprehensive Healthcare for You and Your Family

• No-Cost Coverage: Preventive & major medical coverage for you and your familyfully paid by Aagard.
• Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu: Receive extra compensation if youre insured elsewhere.
• Company-Paid Benefits: Dental Life and Disability insuranceall included.
• Wellness Support: Reimbursements for gym memberships nutrition counseling mental health services vision screenings and more.

Financial Security

• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.

Time Off

• Paid Time Off: Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for lifes difficult moments.
• Volunteer Time Off: Make an impact with paid time to support causes you care about.

Career Growth & Development Opportunities

• Pathways to Leadership: Build your future with mentorship and servant leadership programs.
• Educational Support: Scholarships and tuition reimbursement to help you grow.

Unique Offerings That Set Us Apart

• Celebrate Care and Connect: Our on-staff chaplain is here to support you through lifes milestones challenges and celebrations.
• Supporting Our Community: Aagard matches your charitable contributions helping you give back and make a difference.
• Team Building Events & Lunch & Learns: Connect learn and grow with your peers.
• Complimentary Perks: Enjoy fresh fruit hot beverages and local business discounts.

At Aagard youre not just joining a companyyoure joining a team that cares. Your contributions matter here and were proud to offer benefits that help you thrive at work and beyond.