HVAC Counter Sales Specialist

HVAC Counter Sales Specialist

Allied Supply Company Cincinnati OH

Full-Time Competitive Pay Profit Sharing

About Allied Supply Company

Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service supporting our employees growth and building long-term relationships with customers and vendor partners.

Position Summary

Allied Supply Company is seeking a motivated and customer-focused HVAC Counter Sales Specialist to join our Cincinnati team. This role supports customers by processing orders providing product recommendations and ensuring a positive customer experience. The ideal candidate enjoys working with people solving problems and learning technical products in a fast-paced distribution environment.

Key Responsibilities

Assist customers in person by phone and through email
Process sales orders quotes returns and inquiries accurately
Recommend products based on customer needs and applications
Support customers with product information and order status updates
Follow up on quotes and open orders
Coordinate with vendors warehouse personnel and other departments to ensure timely fulfillment
Support inventory activities including receiving stocking and order pulling as needed
Maintain a clean organized and professional sales counter area
Resolve customer concerns in a timely and professional manner

Qualifications

Previous experience in customer service sales retail wholesale distribution or a related field preferred
Experience working with contractors maintenance professionals or trade customers is a plus
Strong communication and interpersonal skills
Mechanical aptitude and willingness to learn technical products
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Basic computer skills and ability to learn business software systems

Benefits

Profit sharing program
Medical dental and vision insurance
Paid time off and paid holidays
Stable long-established company with opportunities for career growth and advancement
Training and development opportunities

What Success Looks Like

Provides excellent customer service and builds strong customer relationships
Accurately processes orders and resolves issues efficiently
Demonstrates product knowledge and a willingness to learn
Contributes to branch sales goals and overall team success
Maintains a positive professional attitude in daily interactions

Allied Supply Company is an Equal Opportunity Employer.

Required Experience:

IC