Inside Sales and Service Coordinator

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

• Serve as the first point of contact for incoming calls emails and walk-in customers
• Build relationships with customers identify needs and provide solutions in a timely manner
• Coordinate and dispatch service technicians based on urgency location and job requirements
• Prepare and process quotes work orders and invoices
• Issue and manage purchase orders (POs) with vendors and suppliers
• Support inside sales efforts by identifying opportunities to upsell services and products
• Assist with inventory management including tracking stock levels and coordinating replenishment
• Ensure accurate entry of customer information service details and job documentation
• Work closely with technicians and management to ensure smooth job execution and customer satisfaction
• Maintain a clean and organized front office and service coordination area

• Strong customer service and communication skills (phone and in-person)
• Previous experience in inside sales dispatching service coordination or rental industry preferred
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with computer systems order entry and invoicing platforms
• Working knowledge of Microsoft Office (Word Excel Outlook)
• Strong attention to detail and ability to stay organized under pressure
• Team-oriented mindset with a sense of urgency and accountability
• 23 years of experience in a service-based or industrial environment is a plus

• Customers receive quick accurate responses and solutions
• Service calls are efficiently dispatched and completed
• Opportunities to grow sales are identified and acted on
• The operation runs smoothly with clear communication between customers technicians and the office

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Be part of one of the fastest-growing franchises in the U.S. while keeping Americas essential industries operating.

PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation and strive to be giving participants in the communities we serve. Above all PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.

We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.

Whether youre just starting or looking to advance your career youll find a supportive culture with teams characterized by honesty and integrity. As a Mobile Sales and Service Technician you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. You will also be provided a company vehicle to use while commuting to and from work.

PIRTEK franchises are locally owned and operated by people interested in your success. Many Mobile Sales and Service Technicians go on to become Operation Managers Business Managers and even Franchise Owners themselves.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PIRTEK Corporate.