InfrastructureSystems Administration

The Opportunity:

This role will support multiple sites across the country via remote support. Travel may occasionally be requested.

Responsibilities:

• Image configure and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops laptops zero clients monitors and docking stations; manage OS BIOS disk and data encryption.

• Install and troubleshoot end user apps and certificates.

• Repair and restore data files decrypt inaccessible files migrate data for projects apply and troubleshoot permissions.

• Properly document actions in trouble tickets and meet all SLAs.

• Patch network ports trace lines install network switches.

• Configure and maintain UPS devices and batteries troubleshoot failure coordinate vendor visits plan and coordinate downtime with customers.

• Install and configure VOIP phones and voicemail troubleshoot phone issues.

• Configure print scan and fax features on multifunction devices coordinate multi-step replacements with vendor troubleshoot communication issues.

• Plan for user moves including connectivity computers and phones.

• Maintain and troubleshoot local security/badging systems.

• Prepare obsolete assets for disposal.

• Assist other IT teams as needed.

• Support unclassified and classified systems.

Qualifications:

• Must have minimum TS/SCI clearance w/ full scope poly.

• Requires bachelors degree or equivalent and at least three years of relevant experience.

• Must be proficient with Windows desktop operating systems as well as Dell hardware.

• Must be proficient with Microsoft Outlook.

• Must have a solid understanding of network communications.

• Must have excellent written and verbal communication as well as customer service skills.

• Must have the ability to work independently and with minimal supervision.

• Must have excellent time management skills.

• Must already possess Security Plus Certification

Desired:

• Linux training/knowledge

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

Since this position can be worked in more than one location the range shown is the national average for the position.

The proposed salary range for this position is:

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation age national origin disability status as a protected veteran or any otherprotectedcharacteristic.