Infrastructure & Workplace Engineer IT Leader IT Manager

Job Title: Infrastructure & Workplace Engineer / IT Leader / IT Manager
Duration: 12 Months
Location: Keshena WI (Onsite Role)
MOI: Video

Candidate Preferences

• Strong LinkedIn profile link required (created before 2020 not recently created).
• Candidates from Pharma/Medical are preferred.
• Candidates from Utilities Construction and Services domains can also be considered.
• Please do not submit candidates from Financial Companies.

Top Priority / Core Requirements

1. Windows Server Active Directory (AD)
2. Microsoft 365 Azure AD (Entra ID)
3. Infrastructure Administration & Support
4. L1/L2 End-User Support (EUC)
5. VMware or Hyper-V
6. ServiceNow or Similar ITSM Tool
7. DNS DHCP and GPOs
8. Endpoint/Device Management
9. User Onboarding/Offboarding & IAM
10. Vendor/MSP Coordination

Strong Secondary Skills

• AWS
• Security (AV/EDR Vulnerability Management RBAC)
• Patching & Incident Response
• Backup DR/BCP
• Technical Documentation (SOPs KBs)

Required Skills & Experience

• Hands-on exposure to the organizations IT Infrastructure and EUC (End-User Computing) environment.
• Working with core technologies such as Windows Server AD (Active Directory) DNS DHCP GPOs virtualization platforms (VMware/Hyper-V) and cloud services like Microsoft 365 Azure AD (Entra ID) and AWS.
• L1/L2 Support for HW/SW issues network connectivity VPN access authentication problems and endpoint/device management along with user onboarding/offboarding through IAM workflows.
• Work closely with vendors/MSPs for incident escalation SLA coordination patching cycles licensing and infrastructure support using ITSM tools like ServiceNow.
• Evaluating new tools and solutions with a focus on security scalability performance and TCO including exposure to BOM reviews licensing assessments and PoC activities as part of ongoing operational needs.
• Supporting security and operational stability initiatives such as endpoint protection (AV/EDR) vulnerability patching backup verification DR/BCP readiness RBAC-based access control and incident response activities as required.
• Maintaining and contributing to SOPs KB articles and technical documentation while collaborating with cross-functional teams to strengthen system reliability improve MTTR and enhance overall IT service delivery.