Infrastructure & Operations Manager

The Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise infrastructure operations Tier III support virtualization platforms laboratory modernization cybersecurity compliance Cross Domain Solution (CDS) support logistics operations contractual deliverables and operational sustainment. The role blends technical leadership people management and direct engineering work to ensure reliability security and modernization of missioncritical systems.

This manager leads a multidisciplinary teamengineers systems administrators network engineers cybersecurity staff logistics personnel and Tier III supportwhile remaining actively engaged in troubleshooting implementation and operational decision-making. The role requires deep expertise in virtualization networking systems administration cybersecurity compliance and enterprise operations serving as the senior escalation point for complex technical issues. Success requires an exceptionally organized executionfocused leader capable of managing technical operations modernization initiatives compliance activities logistics functions customer needs and mission priorities across multiple parallel workstreams.

Reporting Structure
Reports to the Systems Architect and serves as the operational lead executing infrastructure strategy technical roadmaps and modernization efforts. Works closely with engineering cybersecurity and program leadership and provides technical and operational oversight across infrastructure cybersecurity logistics and support domains.

Required Qualifications

• Active Secret clearance required; TS/SCI preferred

• Bachelors degree in IT or related field. Additional directly relevant experience may be considered in lieu of degree.

• 8 years supporting enterprise infrastructure virtualization networking systems admin cybersecurity or operations

• 3 years managing technical teams

• Security CISSP CISM CASP VCP CCNA/CCNP or equivalent certification for 8140 compliance

• Experience in classified environments CDS/MLS NCDSMO/RTB secure transfer technologies hybrid cloud and automation/orchestration

• Experience with Tier III operations VMware enterprise networking cybersecurity frameworks (RMF NIST 80053 STIGs) laboratory/test environments logistics contractual deliverables and modernization efforts

• Experience supporting DoD Federal or highly regulated environments

• Demonstrated ability to manage complex multidisciplinary operations

Required Technical Skills
VMware vSphere/ESXi/vCenter; enterprise networking; Windows/Linux admin; AD/DNS/DHCP; storage/backup; monitoring tools; vulnerability management; RMF/NIST/STIG compliance; CDS concepts; DR/BCP; ITIL; automation (PowerShell/Python/Ansible)

Key Responsibilities

Infrastructure & Operations

• Oversee daily operations of servers storage virtualization networking cloud and lab environments

• Ensure availability reliability security and performance

• Lead modernization lifecycle management migrations and capacity planning

• Maintain security and operational compliance

Technical Leadership

• Serve as highest technical escalation point

• Engage in troubleshooting deployment architecture reviews and root cause analysis

• Lead virtualization networking storage cybersecurity cloud enterprise services and CDS efforts

• Establish engineering standards and best practices

Tier III Operations

• Manage advanced troubleshooting incident response service restoration and sustainment

• Oversee maintenance windows patching upgrades change management SLAs metrics dashboards and major incidents

Laboratory Modernization

• Lead design modernization deployment and sustainment of lab and test environments

• Oversee infrastructure refresh cybersecurity controls and cross-domain capabilities

Team Leadership

• Manage and develop a multidisciplinary technical team

• Oversee staffing evaluations mentoring and professional development

• Promote accountability collaboration and continuous improvement

Cybersecurity & Compliance

• Support RMF A&A packages POA&M continuous monitoring and vulnerability management

• Ensure compliance with NIST 80053 STIGs and organizational policies

• Support CDS accreditation and secure information exchange

Logistics & Program Support

• Oversee inventory asset management shipping/receiving and GFE accountability

• Support equipment deployments refreshes procurement and program documentation

Contract Deliverables

• Manage and submit CDRLs and program documentation

• Track obligations compliance requirements customer actions and engineering efforts

• Support audits reviews TIMs and vendor/government coordination

Mission Execution & Organizational Leadership

• Maintain visibility across operational engineering cybersecurity logistics and contractual activities

• Enforce processes ensuring schedule adherence quality configuration control and accountability

• Track risks milestones dependencies action items and customer requirements