Infrastructure Engineer

This is a hybrid position that requires a minimum of 3 days per week in our Raleigh NC office.

Position Summary:

Responsible for the engineering implementation and operation of enterprise infrastructure services that support AKCs business systems and digital platforms. This role ensures availability reliability and security across infrastructure domains while aligning solutions with enterprise architecture standards.

Operating within a shared services model the Infrastructure Engineer collaborates across teams to deliver scalable standardized and well-documented platforms. The role emphasizes continuous improvement through automation service enablement and reduction of manual support effort.

As AKC evolves its technology operating model this position will increasingly focus on cloud-enabled services platform engineering and proactive service ownership.

Primary Job Duties

• Design implement and maintain highly available secure and scalable infrastructure platforms aligned with enterprise architecture standards.
• Ensure infrastructure services meet defined availability performance and recovery objectives (SLA/SLOs) including ownership of resiliency backup and recovery strategies.
• Lead and support incident problem and change management activities including root cause analysis and implementation of corrective actions.
• Provide advanced (Tier 3) technical support and coordinate vendor escalation (Tier 4) when required.
• Develop and maintain architectural engineering and operational documentation for infrastructure platforms and services.
• Define implement and enforce infrastructure standards policies and integration patterns to promote consistency and reduce complexity.
• Automate routine operational tasks and enable self-service capabilities to improve efficiency and reduce manual support effort.
• Support and enable Tier 1 and Tier 2 teams through knowledge transfer documentation and tooling.
• Collaborate with cross-functional teams (applications security architecture and business stakeholders) to deliver integrated infrastructure solutions and support transformation initiatives.
• Research and evaluate emerging technologies and recommend improvements aligned with AKCs evolving infrastructure strategy.
• Perform other duties as assigned.

Required Skills Specialized Knowledge and Competency Requirements:

Core Technical Domains (one or more areas of depth):

• Networking and network security (including firewalls)
• Linux-based systems and services
• Virtualization and enterprise infrastructure platforms (e.g. VMware Hyper-V)
• Backup and recovery solutions

Required Experience:

IC