Infrastructure Engineer III Exchange

Job responsibilities

• Leverage your deep technical knowledge and proven problem-solving skills to tackle projects of large scope making a significant impact on our users experience and the organization as a whole.

• Lead major initiatives involving one or more infrastructure engineering technologies ensuring seamless execution and delivery at scale.

• Collaborate with other platform teams to design and implement transformative changes that resolve complex issues and modernize our technology processes driving innovation across the organization.

• Execute innovative approaches for the design development and technical troubleshooting of highly complex problems ensuring robust and effective outcomes.

• Carefully consider upstream and downstream data systems and technical impacts providing expert guidance on mitigation strategies to safeguard business operations.

• Contribute to a team environment built on diversity opportunity inclusion and respect helping us grow stronger together

Required qualifications capabilities and skills

• Formal training or certification on infrastructure disciplines concepts and 5 years applied experience.

• Deep expertise in Microsoft products including Exchange Exchange Online Outlook SharePointM365 OneDrive and Teams.

• Proven ability to perform under pressure and manage high-stakes incidents with composure and effectiveness.

• Advanced knowledge of at least one infrastructure technology and proficiency in scripting languages especially PowerShell.

• A drive to expand your technical and cross-functional knowledge beyond your core product area.

• Outstanding communication skills and the ability to influence partner teams by presenting data-driven recommendations for feature prioritization

• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds

• A collaborative spirit and willingness to support your colleagues.

• Ability to lead calls during major incidents engaging the right experts to drive swift resolution.

• Familiarity with Site Reliability Engineering principles.

• Experience supporting applications on cloud infrastructure.

• Hands-on experience with Splunk for monitoring and troubleshooting