Infrastructure and Resiliency Coordinator Hybrid

Sponsorship for Work authorization is not available for this position.

Providesleadership coordination guidance and support for the IT infrastructurefacilities and resiliency capabilities that enable the enterprise systems andservices delivered by AITS. Serves as the primary liaison between AITSuniversity data center management service providers vendors and otherstakeholders to ensure that infrastructure and hosting requirements are AITS in data center governance operational and planning groupsacross the universities and coordinates communications related toinfrastructure projects maintenance activities outages equipmentinstallations and technology lifecycle initiatives. Works closely withAdministration and Financial Management purchasing vendors and technicalteams to plan coordinate and support data center and infrastructure projectsincluding budgeting scheduling resource coordination and stakeholdercommunications.

Leads andcoordinates initiatives that strengthen organizational resiliency througheffective disaster recovery (DR) business continuity planning (BCP) andemergency preparedness. Collaborates with technical and business units todevelop maintain and continuously improve disaster recovery businesscontinuity and emergency management plans to ensure alignment withorganizational priorities and operational requirements. Coordinates disasterrecovery testing and tabletop exercises facilitates training and awarenessactivities supports recovery prioritization efforts and ensures that plansinventories operational documentation and recovery procedures remain currentand actionable. Serves as the primary coordinator for maintaining the AITSbusiness continuity program and supports the ongoing development and executionof enterprise resiliency strategies.

Providesleadership and oversight for infrastructure and operational initiatives byapplying established project management methodologies and collaborating withthe Project Management Office (PMO) to ensure consistent processes governanceand execution. Works with auditors technical staff and organizationalleadership to support internal and external audit activities and compliancerequirements. Communicates organizational priorities goals concerns andstrategic direction on behalf of the Director of Infrastructure CloudArchitecture and Assurance and provides leadership on special initiatives forsenior AITS and System Office leadership. Exercises sound judgment buildseffective partnerships across organizational boundaries and contributes to thereliable secure and efficient delivery of enterprise technology services in alarge complex and evolving higher education environment.

• Coordinate with university data center management personnel and service providers to ensure that the data center hosting needs for AITS are met.
• Represent AITS in data center governance operations and working groups across the universities.
• Provide communication and coordination between AITS and data center management groups regarding outages upgrades installation and removal of AITS equipment.
• Work with auditors and AITS personnel as needed to satisfy requests and needs of internal and external audits.
• Manage large data center projects and those related to IT infrastructure.
• Work with AITS Administration and Financial Management (AFM) trades vendors and purchasing on data center-related projects; and provide coordination of work which could include communications scheduling and assembling budgetary information in relation to such projects.
• Work with others to maintain the Disaster Recovery (DR) Business Continuity Plan (BCP) and emergency management plans to ensure they are current and meet the needs of AITS and System Office including generating and maintaining electronic and physical copies of the DR plan.
• Work with the team to develop and execute the DR and BCP program. This includes holding table-top exercises for DR testing; working with units to prioritize system recovery; holding training sessions for staff with identified roles in the BCP / DR plans; revising the plans as needed; coordinating the annual DR tests; reviewing and prioritization of systems and services; reconciling the plans with operations reports and inventory.
• Serve as primary lead for maintaining the AITS BCP plan.
• Manage IT operations projects following PMO processes and procedures and work with the PMO on processes and methodology related to IT Operations and data center projects.
• Communicate the desired direction goals concerns and issues of the Director of Infrastructure Cloud Architecture and Assurance as needed in various settings provide leadership on special projects for the Associate Vice President or Senior Associate Vice President and perform related duties and responsibilities appropriate for a Coordinator position.

one or any combination totaling 5 years (60 months) from the following categories:

coursework which includes Information Technology (IT) IT Management Programming IT Systems or a closely related discipline as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associates Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelors Degree (120 semester hours) equals three (3) years (36 months)

experience in IT-related functions such as hardware/software support programming network design network engineering IT systems integration or a closely related field which includes supervisory or lead worker capacity.

Preferred:
degree in computer science information systems or a related field.
2.A minimum of five years of advanced technical experience within higher education.
work experience in IT project management.

• Demonstrated skills in planning and execution of disaster recovery and data center services for large complex and rapidly changing organizations.
• Working knowledge of IT infrastructure principles and components including servers networking storage systems and data center facilities. Ability to understand infrastructure architectures operational considerations and technology dependencies sufficient to coordinate initiatives communicate effectively with technical teams and support planning and decision-making activities.
• Proven commitment to maintaining high-level customer service standards and the ability to instill this commitment in the team.
• Strong leadership administrative and communication skills.
• Ability to develop plans to resolve issues in a proactive manner.
• Familiarity with higher education environment and expert knowledge of University enterprise systems support and business practices policies and procedures.
• Ability to effectively provide needed services within resource constraints and cost containment pressures.
• Ability to work independently and exercise initiative and judgment to make critical operational decisions. Highly competent in making decisions in difficult or ambiguous situations when time is critical.
• Able to develop maintain and strengthen partnerships with others inside or outside of the organization who can provide information assistance and support.
• Able to view issues from the context of the larger picture of the organizations overall goals and strategy and put the elements into proper perspective for solving problems that affect many departments or processes or problems that require innovative approaches.
• Able to function effectively under pressure and maintain self-control in difficult situations.

This is a 100% full-time Civil Service 5030 - Information Technology Manager/Administrative Coordinator position appointed on a 12-month basis. The expected start date is as soon as possible after 7/2/2026. Sponsorship for Work authorization is not available for this Office jobs such as this one are not eligible for the Referral Program.

The budgeted salary range for the position is $105000 to $115000. Salary is competitive and commensurate with qualifications and experience while also considering internal equity.

For more information on Civil Service classifications please visit the SUCSS web site at Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on August 3 2026. Apply for this position using the Apply Now button at the top or bottom of this order to be considered as a transfer candidate you must apply for this position. Applications not submitted through will not be considered. If required by the position transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position please contact Bree Smith at For questions regarding the application process please contact .

At the University of Illinois Urbana-Champaign the states flagship public university and one of the worlds leading research institutions every staff member helps shape whats next. Founded in 1867 Illinois is home to a vibrant community of 59000 students from all 50 states and 129 countries supported by 15 colleges and instructional units more than 20 research institutes and one of the most comprehensive student service ecosystems in the nation. Whether youre empowering first-generation students fueling breakthrough innovation or strengthening communities across Illinois and beyond your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being growth and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence where the Illinois Value Proposition ensures that your contributions are recognized your potential is nurtured and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health Dental Vision Life Insurance a Retirement Plan Paid time Off and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer including but not limited to disability and/or veteran status and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks sexual harassment/misconduct disclosures and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy childbirth and related conditions or religion. Requests may be submitted through the reasonable accommodation portal or by contacting the Office for Access & Equity at option #1 or .

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Job Category: Technical
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