Information Technology Systems Support Specialist Level III

C2c/1099 No W2

Job Title-Information Technology Systems Support Specialist Level I/II

Job Type- Onsite contract

Job Location- Sacramento CA

Roles & Responsibilities:

Candidate should have the ability to:
Operate maintain and perform repairs on information technology equipment and software.
Perform complex duties related to troubleshooting configuring performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
Operate maintain and perform repairs personal computers laptops and peripherals
Assist with imaging set up and deployment of PC/Laptops and support hardware moves
Pay attention to detail and the ability to work with rapidly changing priorities
Provide 2nd level help desk support
Lift equipment that weighs up to 50 pounds
Have a valid California Drivers License Class C

Candidate should have the knowledge of:
Windows 11 and Microsoft 365 application support
Active Directory or other identity management system
Imaging software and automated imaging processes using MECM/SCCM
PC/Laptop deployments
Teleworking and VPN solutions
Principles and practices of customer service
Principles and practices of troubleshooting computer system hardware and software problem
Familiarity with WAN architecture and concepts of enterprise level applications at a high level