Information Technology Systems Analyst, Finance

Position SummaryProvide system administration support and systems analysis of assigned applications. Provide level 2 software application support for the university user community. Resource for level 1 system analyst to ensure timely resolution of is a 100% on-campus Duties & ResponsibilitiesMonitor maintain and coordinate minor upgrades for technology systems in assigned responsibility areas including problem-solving and implementing system the execution of user acceptance testing procedures and develop test cases to serve the overall quality assurance business process issues and/or problems and provide consulting assistance to system users; conduct research on possible solutions and make recommendations based on findings; suggest design test implement and evaluate new ways to add more functionality to systemsCoordinate creation updates and retirement of interfaces for supported applicationsDemonstrate thorough and friendly customer service to the university communityCommunicate clearly and professionally both verbally and in writing to different audiencesMay perform all or some of the responsibilities above and other related duties as assignedKnowledge Skills Abilities & Other AttributesBachelors Degree in a computer-related or business-related discipline requiredMinimum 2 years experience in system administration level 2 application support and troubleshootingExperience with and understanding of academic environment and familiarity with academic-related applications preferredExcellent analytical and problem-solving skillsExceptional verbal and written communication skills as well as strong interpersonal skillsExcellent organizational skills and attention to detailPossess a strong work ethic and team player mentalityAbility to take initiative and be self-motivated as well as collaborate successfully with a teamFamiliarity with Ellucian Colleague SystemsExperience with Financial ApplicationsAbility to work on campus full-timeUnusual Working ConditionsWorking after hours on weekends and holidays to complete assigned tasks is sometimes required.