Information Technology Specialist

We are seeking a highly skilled and solutions-driven Information Technology Specialist to support maintain and enhance the organizations IT infrastructure in a remote environment. This role involves managing systems troubleshooting complex technical issues ensuring cybersecurity compliance and supporting end users across various platforms. The ideal candidate has a strong technical background excellent problem-solving skills and the ability to operate independently.

• Manage and maintain IT systems networks and infrastructure to ensure optimal performance
• Provide advanced technical support and troubleshooting for hardware software and network issues
• Monitor system performance and implement improvements for efficiency and reliability
• Administer user accounts permissions and access controls
• Support cloud-based systems virtualization platforms and remote access tools
• Ensure compliance with IT security policies data protection standards and best practices
• Perform system updates patches and backups regularly
• Collaborate with cross-functional teams to support IT projects and initiatives
• Document IT processes configurations and system changes
• Assist in disaster recovery planning and system continuity strategies

• Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience)
• 36 years of experience in IT support systems administration or network management
• Strong knowledge of operating systems (Windows Linux macOS)
• Experience with networking concepts (TCP/IP DNS firewalls VPNs)
• Familiarity with cloud platforms (e.g. AWS Azure Google Cloud)
• Experience with virtualization technologies (VMware Hyper-V)
• Strong understanding of cybersecurity principles and best practices
• Excellent troubleshooting analytical and problem-solving skills
• Relevant certifications such as CompTIA Network Security Microsoft Certified or AWS Certified are preferred

• Systems & Network Administration
• Technical Troubleshooting
• Cybersecurity Awareness
• Cloud & Infrastructure Management
• Problem-Solving & Analytical Thinking
• Communication & Collaboration

• Fully remote work environment
• Competitive hourly compensation
• Opportunities for certification and professional development
• Career growth within IT infrastructure and engineering teams
• Collaborative and innovative work culture