Information Technology Manager
Buffalo Grove, IL - USA
Job Summary
The Information Technology Manager will lead IT Shop Floor systems operational technology (OT) and technical support functions within a dynamic manufacturing environment. This role is responsible for overseeing IT operations managing technical teams supporting critical manufacturing applications and driving technology initiatives that align with business objectives.
The ideal candidate will bring strong leadership capabilities deep technical expertise experience supporting manufacturing operations and a proven track record of managing teams vendors projects and enterprise technology environments.
What a typical day looks like:
- Lead daily IT operations and support services ensuring reliable performance of operation systems Help Desk activities end-user support and compliance with established service levels.
- Oversee and support critical technology environments including MES endpoint devices printers barcode scanners and related infrastructure.
- Manage and optimize Manufacturing Execution Systems (MES) and other operational technologies that support production quality engineering and business operations.
- Partner with cross-functional leaders to identify business needs evaluate technical solutions and implement technology improvements that enhance operational efficiency.
- Provide leadership for IT manufacturing technology cybersecurity business continuity and disaster recovery initiatives.
- Lead technical evaluations problem-solving sessions root cause analysis and the development of innovative solutions to complex business and technology challenges.
- Manage medium- to large-scale projects including planning resource allocation scheduling and successful execution.
- Coach mentor and develop IT team members while fostering a collaborative customer-focused culture and driving employee performance and engagement.
- Manage vendor relationships service providers contracts SLAs and technology budgets to ensure quality service delivery and cost effectiveness.
- Apply ITIL best practices to improve incident problem change and asset management processes while driving continuous service improvement.
- Serve as a trusted technology advisor to business leaders communicating operational goals project priorities and strategic initiatives across the organization.
Heres what we are looking to add to our team:
We are seeking a hands-on technology leader who combines strong managerial experience with deep technical expertise. The ideal candidate possesses a strong understanding of manufacturing systems infrastructure management cybersecurity IT service management and operational technology while maintaining a focus on continuous improvement and business partnership.
- Bachelors degree in Information Technology Computer Science Information Systems Engineering or a related field; equivalent experience may be considered.
- Minimum 10 years of related experience in information technology leadership roles.
- Demonstrated managerial experience leading technical teams in a manufacturing or industrial environment.
- Strong experience managing IT support operations and infrastructure services.
- Experience supporting manufacturing systems and production environments.
- Knowledge of IT service management methodologies and ITIL best practices.
- Excellent communication presentation and stakeholder management skills.
- Ability to partner with business leaders and discuss operational goals challenges and technology strategies.
- Strong project management organizational analytical and problem-solving abilities.
- Experience supporting Manufacturing Execution Systems (MES).
- Flex Flow expertise strongly preferred.
- Knowledge of FDA regulations and experience supporting regulated environments is a differential.
- Strong Microsoft SQL Server database knowledge and administration skills.
- Experience with IT/OT management and industrial technology environments.
- Experience implementing or supporting cybersecurity programs and initiatives.
- Strong relationship-building and stakeholder management skills.
- Proven ability to lead major initiatives affecting large sites business units or local operations.
- Demonstrated success teaching mentoring coaching and developing high-performing teams.
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start DateJob Posting End DateThe base pay range for this position is provided below. The final base rate offered will be determined using job-related non-discriminatory criteria including but not limited to experience qualifications geographic location education external market data and internal equity.
$118300.00 USD - $162600.00 USDAnnualIs Sponsorship Available
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Manager