Information Technologist II
Job Location:
Costa Mesa, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- CAREER DESCRIPTION
- INFORMATION TECHNOLOGIST II
Salary may be negotiable within the range listed above based on position requirements and the successful candidates qualifications subject to appropriate authorization.OPEN TO THE PUBLICThis recruitment will establish an open eligible list that will be used to fill current and future Information Technologist II positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
The recruitment will close on Wednesday July 29 2026 at 11:59 p.m. (PST).
JOHN WAYNE AIRPORTInformation Technology Knowledge & ExperienceRanked #1 in Customer Satisfaction among Large Airports in the J.D. Power 2024 and 2025 North America Airport Satisfaction Study John Wayne Airport (JWA) has been a major cornerstone of Orange County for more than 100 years. Located in beautiful Southern California we currently serve approximately 11.8 million annual passengers. We strive to provide a superior guest experience to ensure travel is convenient and stress-free. The County of Orange owns and operates the airport and the service area includes more than three million people within 34 cities and unincorporated areas of Orange County and beyond.
As a medium hub airport we have commercial flights to more than 40 nonstop destinations in the U.S. Mexico and Canada. Eleven commercial airlines and two air cargo airlines fly out of the Airport. It is home to nearly 500 general aviation (private non-commercial) aircraft representing 60% of total operations and includes two full-service fixed base operators and one limited-use general aviation facility.
- Mission:ConnectingPeople Places and Opportunities.
- Vision:To be an airport of choice by creating exceptional experiences.
- Core Values: REACH
- Respect
- Environmental Stewardship
- Accountability
- Collaboration
- Honesty
To learn more about working at John Wayne Airport clickhere.
To learn more about the County of Orange click here.DIVISION
The Innovation and Technology Division (ITD) iscomprisedof the Infrastructure and Service Teams. The Infrastructure Team provides support for network infrastructure (i.e. voice and data) while the Service Teamis responsible forthe maintenance and operation of the Common Use Passenger Processing System (CUPPS) as well as providing all end-user support for JWA administrative staff and systems. ITD provides consulting services to all airport divisions using computer-based systems and recommends technologies enhancing and complementing current existing systems. Additionally IT manages a variety of vendor contracts for services.
THE OPPORTUNITY
The Information Technologist II will be responsible for primary solution development for the systems utilized across desktops and mobiles for office staff teleworkers and field staff. This may include server infrastructure maintenance adherence to ITIL standards and processes managing mobile offices and associated remote Internet connectivity solutions oversight of agency PC images and all issues related to it; coordinate all the stakeholders and vendors to ensure program compliance with mandates; coordinate image automated distribution; develop implement and ensure compliance of agency information policies; ensure consistency with County technology direction; and will include being a primary coordination point for resolving technology issues and providing technology solutions between external products and applications.WORK HOURS
This position requires the incumbent to work scheduled hours outside standard business hours and to participate in an on-call rotation. This work may include late-night early-morning holiday and weekend work to support John Wayne Airports 24/7/365 operations.
MINIMUM QUALIFICATIONS & CORE COMPETENCIES
The ideal incumbent will possess a minimum of three years of experience in an enterprise environment performing systems configuration and deployment analysis maintenance and administration for technologies such as network attached storage mobile device management and automated deployments Microsoft Windows Server 2019/2022 or newer Cloud IaaS and PaaS solutions enterprise detection and response virtualization/hyper-converged infrastructure and Windows 11 workstations.Ideally the three years of experience will have been gained in a government or other highly regulated environment (e.g. healthcare finance law enforcement) which is considered highly desirable.
College-level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units or the equivalent equaling one month of experience and one hour of training equaling one hour of experience. College-level education or training beyond a bachelors degree which is directly related to the competencies and attributes required of the position may be substituted for up to an additional year of required experience at the same rate identified above.
In addition the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:- Design deploy and maintain operating system (OS) images application packages and software updates through Intune and Configuration Manager (SCCM/MECM)
- Support enterprise hardware from Dell and HP including desktops laptops and tablets
- Implement enterprise security best practices including encryption implicit & explicit permissions multi-factor authentication and zero trust auditing and digital forensics data retention risk assessment penetration testing and 3rd-party auditing
- Follow information security compliance standards and auditing processes including PCI-DSS TSA and NIST
- Utilize enterprise cybersecurity tools including SIEM SOAR EDR IAM PAM vulnerability management Web Proxy Firewall and Email Security
- Install configure and support Windows Server 2019 or newer in an enterprise Active Directory environment Group Policies for administration of operating systems applications and user settings
- Strong working knowledge of scripting languages such as PowerShell or Python
- Knowledge of ServiceNow or similar platforms information technology service management (ITSM) and change management
- Prepare and maintain documentation of department processes procedures and reports
- Mobile Device Management (MDM) solutions including Apple Business Manager (ABM) and Intune
- Work with virtualization cloud and converged technologies including vSphere Microsoft365 and Azure
- Plan and implement procedures in an enterprise environment that includes disaster recovery plans (DRP) incident response and business continuity plans (IRP & BCP)
- Manage complex automated asset management and configuration management solutions
- Knowledge of VOIP virtual PBX systems and IP phone provisioning
- Networking experience including TCP/IP VLANs and SDN
- Familiarity with network hardware (including Cisco and HPe) cabling and patching
- Stancil device experience
- Experience in airport/aviation environment including identity management systems (IDMS) Access Controls and badging as well as common use (CUPPS/CUSS) systems
- Identify and resolve extremely challenging technical issues and problems and/or research solutions
- Interpret and apply technical information pertaining to computer and network systems
- Understand principles and methods of troubleshooting computer hardware software and network problems
- Ability to analyze maintain administer troubleshoot and repair a variety of system issues using appropriate program testing methods and tools
- Working with other public and private sector agencies in efforts to provide information technology-specific customer service to the community public and key stakeholders
- Cooperating with multiple divisions and teams to address specific needs and achieve common goals
- Coordinating with vendors to acquire and implement technologies and resolve complex technical issues
- Participating in Countywide technology solution forums
- Responding quickly courteously and proficiently to customer service requests
- Providing detailed documentation related to technological solutions and systems support
- An ability to communicate complex technical information to diverse audiences including non-technical stakeholders and customers
- Writing clearly and concisely in documentation and communication
Please click here for details on the Information Technologist IIclassification including the physical mental environmental and working conditions.
NOTE:Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.).
LICENSE REQUIRED
The successful candidate must possess obtain and maintain the following licenses:- Valid California Drivers License Class C or higher by date of appointment
- Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment
Employees must clear a background check which includes a Criminal History Records Check (CHRC) Transportation Security Administration (TSA) check and Security Threat Assessment (STA) check. Airport Access Badge must be maintained and renewed every two (2) years.
PHYSICAL MENTAL ENVIRONMENTAL AND WORKING CONDITIONS
Environmental and Working Conditions
Work is typically performed in an indoor office environment but occasionally requires travel to other locations. Work environments may include high levels of noise dust and/or unpleasant odors. Occasional early morning evening holiday and/or weekend work may be required.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview Exam(SOI) (Weighted 100%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicants rating will be based on responses to a series of structured questions designed to elicit the applicants qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Eligible List Score Groups
Once the assessment has been completed HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Based on the Departments needs the selection procedures listed below may be modified. All candidates will be notified of any changes in the selection procedure.Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. - ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders including spam/junk folders and/or accept emails ending with and . If your email address should change please update your profile at.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
FREQUENTLY ASKED QUESTIONS:
Clickhere for additional Frequently Asked Questions.
For specific information pertaining to this recruitment please contact Michelle Bocicor at or by phone at- EEO INFORMATION
- Orange County as an equal employment opportunity employerencourages applicants from diverse backgrounds to apply.
Required Experience:
IC
