Indirect Sales Manager
Charlotte, NC - USA
Department:
Job Summary
Main purpose:
TheSales Executiveis responsible fordeveloping managing and growing CCRs Design & Build (D&B) contractorand indirect sales channel across the United StatesMexicoandCentral America. The role focuses on building structured long-term partnerships with preferred and certified contractorsand resellersthat enable scalable standardized and low-risk deployment of CCR product and solution portfolios.
This role supports CCRs strategy to prioritize quality of execution repeatability and long-term profitable growth by aligning contractor partners with CCR technologies standards and customer requirements across multiple product lines.
The Channel Partner Manager will ensure CCR works with contractors who influence technology decisions execute at scale and support consistent delivery across strategic end users and targeted sectors.
The successfulapplicantwillreportdirectto theNorth AmericanSalesDirector.
Strategic Context:
CCRs North American strategy is focused on:
Partnering with customers and channels that enable repeatable and scalable growth
Supporting regulatory and environmental transition through advanced refrigeration solutions
Improving uptime execution quality and customer satisfaction
Focusing resources where CCR solutions deliver long-term value rather than short-term volume
Design & Build contractorsand resellersplay a critical role in translatingspecificationinto execution. This role ensures CCR is aligned with contractors who enable:
Standardizationof solutions
Faster deployment ofnew technologies
Reduced execution risk
Stronger influence at project level
Channel Development & Partner Management
Identify recruit and develop national and multi-regional D&B contractorand resellerpartners aligned with CCR strategic markets.
Establish and manage Preferred Contractor relationships.
Build structured engagement plans with key contractor partners across regions.
Drive adoption of CCR product standards installation practices and solution platforms.
Support contractor capability development around COâ‚‚ and future technologies.
Sales & Growth Delivery
Drive specification and sales growth across CCR product lines through contractor relationships.
Influence contractor technologyselectionduring early project stages.
Support repeat project execution throughstandardizedsolution deployment.
Deliver profitable growth aligned with CCR margin and executionobjectives.
Execution & Quality Alignment
Ensure contractor partners understand CCR technical standards and startup requirements.
Work cross-functionally with engineering field service and product teams to improve execution outcomes.
Reduce project risk through early engagement and structured communication.
Support consistent installation quality across regions.
Market & Channel Intelligence
Maintain visibility of contractor capabilities geographic coverage and project pipelines.
Identifyemerging regional leaders and technically advanced mid-sized contractors.
Provide feedback to product and leadership teams on market trends and contractor needs.
Support development of certification and partner enablement programs.
Target Partner Profile (Prioritized)
The Channel Partner Manager will focus oncontractorsand resellerswho:
Operate across multiple states or regions
Specialize in core refrigeration markets
Deliver repeat projects with major end users
Demonstrate strong technical capability
Invest in training andnew technologies
Have experience with COâ‚‚ or advanced refrigeration systems
Enable scale andstandardization
The role willdeprioritize:
Small local installers with limited scalability
Price-led contractors competing primarily on cost
Non-certified contractors with inconsistent execution
General contractors lacking refrigerationexpertise
Success Measures (KPIs)
Growth of CCR sales through Preferred/Certified D&B contractors
Number and quality of strategic contractor partnerships established
Repeat project wins and standardized solution adoption
Increased CCR influence in contractor-led technology decisions
Margin performance aligned with channel expectations
Forecast visibility improvement through partner engagement
Experience & Qualifications
5 years experience in commercial refrigeration HVACR or related industry
Strong understanding of contractor-led project environments
Experience managing multi-state or national contractor relationships
Demonstrated ability to influence technical sales decisions
Strong commercial and relationship management skills
Bilingual English and Spanish
Preferred
Experience with COâ‚‚ refrigeration systems or energy-efficient refrigeration technologies
Experience working with food retail or cold chain customers
Knowledge of US regulatory landscapeimpactingrefrigeration technologies
Experience in channel development or partner programs
Personal Profile
Strategic thinker with disciplined execution mindset
Comfortable operating across sales technical and operational teams
Strong communicator able to influence at multipleorganizationallevels
Focused on long-term partnership development rather than transactional sales
Data-driven and structured in approach
Able to balance growth with execution quality
Key Message of the Role
This is not a role focused on working with the most contractors it is focused on working with the right contractors who enable scale standardization and low-risk deployment of CCR solutions across North AmericaMexico to Central America.
Location:
Ideally based in Charlotte NC but open to remote/hybrid for the right candidate
Required Experience:
Manager
About Company
Sustainable turnkey temperature solutions, trusted by the world's biggest brands.