Indirect Auto Loan Rep (Full-Time)

At OneMain ourIndirect Auto Loan Representativesin the auto purchase department serve as the initial contact for customers applying for an auto loan. They help customers complete the financing of a vehicle by gathering missing information in the loan application through customer interviews verifications of employment and other inquiries. Working in a call center environment they communicate with customers listening and understanding their financial situation. Our Indirect Auto Loan Representatives in the auto purchase department exercise good judgment and discretion to facilitate business decisions have strong product knowledge multitask and have excellent attention to detail skills.

In the Role

• Reach out to customersvia outbound calls or respond to inbound callsfrom potential customers
• Process secured title or auto loan applications
• Communicate with loan applicants by phone to verify accuracy of credit application and other key information.
• Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
• Assist customers in establishing repayment plans and autopay options aligned with their pay schedules to ensure manageable on-time payments.
• Maintain awareness of company policies and procedures federal / state laws and providing guidance to other team members to ensure compliance

Requirements

• High School Diploma or GED.
• 1 year customer service or call center experience

Preferred:

• 2 or more years experience in inside sales customer service retail or call center environment.
• Strong communication skills over the phone
• Basic understanding of credit or personal finance concepts.
• Bilingual: Spanish

Location: West Valley City UT

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912 weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators our team thrives on transformative digital thinking customer-first energy and flexible work arrangements that grow lives careers and our company. At every level were committed to an inclusive culture career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical prescription dental vision hearing accident hospital indemnity and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days vacation per year prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays prorated based on start date)
• Paid volunteer time (3 days per year prorated based on start date)

OneMain Holdings Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age ancestry citizenship status color creed culture disability ethnicity gender gender identity or expression genetic information or history marital status military status national origin nationality pregnancy race religion sex sexual orientation socioeconomic status transgender or on any other basis protected by law.