Independent Compliance Risk Manager- Marketing

Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action and action intofinancial progress. That means offering focused products a frictionless mobile-first experience and clear terms with no gotchas. Respect and fairness is part of our DNA and that ideal shapes how we work how we treat each other and how we invest in our employees and our community. Join us in using data bold thinking and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Happen Banks Second Line Compliance Department is seeking an Independent Compliance Risk Manager Marketing to provide oversight and guidance across the Banks marketing and advertising this role youll partner with Marketing Legal Product Compliance and Product to identify regulatory risk establish appropriate standards and controls and ensure customer communications comply with applicable laws regulations and internal policies.

Youll serve as a subject-matter expert for marketing compliance helping the business identify risk early while enabling compliant effective marketing across channels.

• Serve as a subject-matter expert for Marketing Compliance providing independent oversight and guidance across the Banks marketing program
• Establish and maintain marketing compliance standards policies procedures and controls that align with applicable regulatory requirements and the Banks risk appetite
• Ensure marketing and advertising activities comply with applicable laws and regulations including ECOA UDAAP TILA CAN-SPAM and Fair Lending requirements
• As needed review and approve marketing materials across email web digital advertising landing pages social media direct mail and other customer communications ensuring required disclosures disclaimers and terms are clear and accurate
• Maintain the Banks marketing and communications guide including approved disclosures and partner with Legal and Product Compliance to develop new guidance as requirements evolve
• Assess regulatory risks and controls across marketing processes and campaigns partnering with Marketing Product Legal and Risk to identify issues early and develop appropriate risk mitigation strategies
• Maintain and improve automated systems that support marketing asset reviews using AI where appropriate to efficiently review content identify potential compliance concerns and keep guidance current while maintaining appropriate human oversight
• Stay current on regulatory developments affecting marketing and advertising in financial services and support internal audits and regulatory examinations related to marketing practices

• 4 years of experience in marketing compliance consumer protection or financial services compliance
• Bachelors degree or higher or equivalent combination of education and experience
• Strong working knowledge of consumer protection requirements including ECOA UDAAP TILA CAN-SPAM and Fair Lending regulations and the controls needed to mitigate related risks
• Experience working in fast-paced dynamic environments and delivering high-quality results across competing priorities aggressive timelines and evolving requirements
• Strong communication and influencing skills with the ability to partner effectively across Marketing Legal Product Risk and other business teams
• Strong analytical and critical thinking skills with the ability to identify compliance risks and apply sound judgment in fast-moving marketing environments
• You take ownership of your work and proactively identify and escalate compliance risks before they become larger issues
• Youre organized and detail-oriented with the ability to quickly understand how business objectives customer communications and evolving regulatory requirements intersect
• You actively look for ways AI can improve how you review marketing content and assess compliance risk while maintaining a high bar for accuracy data sensitivity regulatory requirements and where human judgment and validation are needed

• Certified Regulatory Compliance Manager (CRCM) or similar professional certification
• Experience supporting regulatory examinations and compliance audits including developing and tracking corrective actions
• Proficiency with Excel PowerPoint Visio and other Microsoft Office tools

Work Location
San Francisco Lehi

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be Bank offers relocation based on actual job level.

Time Zone Requirements
Local hours (PT MT)

While the position will primarily work local hours Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to Happen Bank offices and/or other locations as needed.

Compensation
The target base salary range for this position is . The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of Happen Banks Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI-AW1

Happen Bank is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at

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