Incident Management Specialist

Incident Management Specialist

Position Information

• Starting Wage: $22.44 per hour (increases available through training program click here for more information)
• Status: Full-time Competitive Career Service (12-month probation)
• Location: 1 UT County 4 SL County
• Working Schedule & Availability:
  • This role requires 24-hour 7-day-a-week availability. You are considered on duty as soon as you leave your residence; therefore this position does not receive on-call supplements.
  • Mandatory overtime varied work schedules and rotating shifts (every three months).
  • Work on holidays weekends and during inclement weather or emergencies.
  • Shifts may extend based on the needs of UDOT.
• Background & Drug Screen:
  • DPS Level 2 Background Check: Required prior to hire.
  • You must be able to access the Utah Criminal Justice Information System (UCJIS). Access will be denied for felony convictions computer fraud or misuse of UCJIS information.
  • Drug Test: This position is subject to initial and random drug testing.
• Recruiter: Jill Barela I I
• Application Deadline:This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

• Maintain composure and act decisively during high-stress emergency volatile or crisis situations.
• Communicate critical information clearly via radio dispatch and written reports.
• Apply Traffic Incident Management (TIM) techniques to reduce the duration of traffic delays.
• Identify hazards and implement safety interventions to prevent further injuries at a scene.
• Administer CPR and life-saving first aid until EMS arrives.

Qualifications

• License: Must possess a valid drivers license.
• Education: Must have a high school diploma or GED.
• Residency: You must live within a reasonable response time to the assigned area (determined by the hiring manager based on normal traffic conditions). Please make sure the address listed on your application is correct.
• Training: You must complete Phase 1 of the five-phase training program within six months of hire (click here for more information). Failure to meet this timeline may result in disciplinary action up to and including termination.

Preferred Qualifications

• Knowledge of traffic control principles in work zones or incident areas.
• Familiarity with the MUTCD TIMS NIMS or ICS frameworks.
• Experience in safety and risk management related to transportation.

Working Conditions & Physical Requirements

• Physical Demands: This is a strenuous role requiring the ability to lift over 100 pounds and work in restricted spaces (climbing crawling or crouching).
• Environment: Frequent exposure to high-speed traffic adverse weather and hazardous environments.
• Mental Health: This position is at a high-risk of impacting the mental and emotional state. Due to frequent exposure to crash sites involving serious injuries or fatalities mental health check-ins are available.
• Must be able to defend yourself from physical attack.

Our Process (Approximately 3 months)

• Initial Review: We review applications for minimum qualifications listed on the job posting. Applications that do not meet these requirements will not advance in the hiring process.
• Testing: Qualified candidates must pass a written exam and a physical agility test. This is to ensure they are able to perform the essential functions of the position.
• First Interview: Successful candidates from the testing phase may participate in a first interview.
• Ride-Along: Successful candidates from the first interview may participate in a ride-along with a current Incident Management Team member.
• Second Interview: This will consist of a longer duration interview with the senior IMT team.

Why You Should Join Our Team

The Agency

For more information on the Utah Department of Transportation click here.

Benefits At A Glance

• Exceptional Health Coverage: We offer some of the most competitive medical premiums in the industry including comprehensive family plans with very low out-of-pocket costs and HSA options.
• Retirement Choice: Flexibility between a 10% employer-paid 401(k) (no match required) or a Pension/401(k) Hybrid plan.
• Generous Paid Time Off: 12 paid holidays per year plus 8 hours of combined leave (4 annual and 4 sick) accrued each pay period.
• Dental & Vision: Multiple high-quality plan options to fit your needs.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

Required Experience:

IC