Incentive Compensation Manager

About Betterment

Betterment is a leading technology-driven financial services company that offers investing savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission to empower people to build wealth with confidence and ease. Were headquartered in NYC and offer hybrid NY-based positions (four days / week in-office with no required office days during the summer and winter holidays).

About the role:

Betterment is looking for an Incentive Compensation Manager to run the operational engine behind how we pay our go-to-market teams reporting into our Revenue Operations this role youll be responsible for the administration reporting and continuous improvement of our incentive compensation programs ensuring our go-to-market teams are paid accurately on time and in accordance with plan design.

Youll own the monthly commission process from data validation through payout including the operating cadences reporting controls and cross-functional coordination required to support a reliable and auditable process. Youll also partner with Revenue Operations Sales Finance Legal and HR to design and operationalize compensation plans model proposed changes evaluate operational impacts and translate approved plans into calculation logic and system configuration.

Beyond commission administration youll drive continuous process improvement by identifying manual or inefficient workflows strengthening documentation and controls and implementing automation to improve scalability accuracy and efficiency.

The ideal candidate combines strong operational ownership with a systems mindset. Youre comfortable working with complex data managing deadline-driven processes improving existing systems and following details through from source data to payment.

This role is based out of our NYC office.

Below weve reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location experience and performance. The range listed is just one component of Betterments total compensation package for employees.

• New York City: $120000-$140000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life:

• Run the end-to-end monthly incentive compensation cycle including data validation calculations reconciliation stakeholder review issue resolution and coordination through payroll.
• Administer and continuously improve our incentive compensation management (ICM) platform plan configuration quotas rates and data integrations so earnings are accurate and employees have clear self-service visibility into their attainment and payouts.
• Build and maintain the documentation controls and operating procedures that make the compensation process repeatable auditable and ready to scale.
• Automate manual steps and improve data quality to increase the speed and accuracy of compensation administration.
• Produce recurring commission reporting Sales Performance Incentive Fund (SPIF) tracking partner payout reporting and ad hoc analyses for Sales and Finance.
• Partner with Revenue Operations Sales Finance HR Payroll and Business Systems to operationalize compensation plans troubleshoot data or system issues and ensure accurate timely payouts.
• Support plan design by modeling proposed changes identifying operational and edge-case implications documenting approved plans and translating them into calculation logic and system configuration.
• Investigate and resolve compensation questions from the field with clear explanations reps and managers can trust.

What were looking for

• At least five years of professional experience in Incentive Compensation Sales Operations Revenue Operations or a related operational role with responsibility for administering variable compensation programs.
• Proven experience running a monthly commission or incentive compensation cycle end to end with a high bar for accuracy and on-time payout.
• Hands-on experience administering an Incentive Compensation Management (ICM) platform such as Qobra Spiff CaptivateIQ QuotaPath or a similar solution.
• A systems mindset with a passion for process improvement automation and building scalable well-controlled operational workflows.
• Experience supporting incentive plan design: modeling proposed changes documenting plan rules and translating them into calculation logic and system configuration.
• Experience working with Salesforce and partnering with Business Systems or technical teams to troubleshoot upstream data and system issues.
• Strong cross-functional collaboration skills with experience partnering effectively across Revenue Operations Sales Finance HR Payroll and Business Systems.
• Advanced spreadsheet skills; experience with SQL or BI tools is a plus.

Join a team built on these core values

We change lives

Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact always laddering up to our mission; to empower people to build wealth with confidence and ease.

We set audacious goals

We set them for the company our customers and ourselves and we wont stop until we reach them. We dont just show up; we give our all then celebrate our wins.

We value all perspectives

When we collaborate were at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We simplify financial services

Were financial services pioneers always finding new ways to improve optimize and enhance. Constant improvement is in our DNA.

Our Commitment to Your Total Well-being:

• We offer a competitive suite of benefits including medical dental and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options
• Ownership: Equity for all employees including new hire and refresher grants.
• Time: Flexible paid time off paid parental leave and a fully paid four-week sabbatical in your sixth year.
• Growth: Company-paid professional coaching for all employees.
• Wealth: Day-one 401(k) match plus matching on qualified student loan payments.

What happens next

Well take a few weeks to review all applications. If wed like to spend more time with you well reach out to arrange next steps which will include 3-4 sets of meetings with your future colleagues.

In the interview process well look to learn more about your skills experiences capabilities and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role we may ask you to complete a case study exercise or technical assessments as we want to collect a robust set of data points to better inform our decisions.

On average it takes us around 3-5 weeks to make a hiring decision depending on your availability and sense of urgency. As a best practice we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that as we usually receive an overwhelming number of applications for open positions were unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process please reach out to your recruiter.

Please note that in any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us!

Were an equal opportunity employer and comply with all applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex gender (including gender nonconformity and status as a transgender or transsexual individual) sexual orientation marital status age physical or mental disability citizenship past current or prospective service in the uniformed services predisposing genetic characteristic domestic violence victim status arrest records or any other characteristic protected under applicable federal state or local law.