Inbound Investment Advisor (Hybrid)
Phoenix, AZ - USA
Job Summary
- Conduct business with the goal of achieving/exceeding performance targets for engagement center metrics: opportunity generation client enrollment client retention and customer survey scores
- Take inbound calls and review financial goals to uncover needs and opportunities; provide consultative mentorship to empower action and support achievement of the clients personal financial goals
- Demonstrate knowledge of the company financial planning philosophy and approach products and services investment strategies and other aspects of personal financial planning
- Ability to engage with clients over the phone & conduct goal-based conversations; accurately & efficiently to resolve client issues
- Optimally handle time client inflows and processes while adhering to a set schedule within the engagement center
- Bachelors degree required and/or equivalent level of professional work experience. Prefer degree in Finance Economics Financial Planning or related field.
- Outstanding customer service experience and strong desire to help people
- Results oriented with a passion for talking to clients over the phone to uncover their financial needs and advise on clients financial goals
- Proficiency and/or experience working with computer-based tools for account management
- Possess the Series 65 or Series 66 securities license or be willing to go through our training program to earn the Series 65 securities license within the first 3 months of employment
This is a hybrid role (3 days per week in-office) based in Phoenix AZ.
Edelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $50700 - $67600. However final base pay will be carefully determined based on several factors including responsibilities job-related skills relevant experience geographic location and market conditions. Additionally this role may be eligible for other forms of compensation and benefits such as a discretionary bonus health dental and other wellness plans and 401(k) contributions.
Your recruiter can share more about the specific benefits eligible for this role during the hiring process.
Required Experience:
Unclear Seniority