In-Room Dining Supervisor
Laguna Beach, CA - USA
Job Summary
Live Your Passion. Add Your Magic.
At Montage International we are doing something different something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant please log into Workday and apply for your application to be considered.
At Montage Its All Because of YOU!
In-Room Dining Supervisor
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn grow and have fun. At Montage we know our success is all because of you. Here youre not just an associate but a passionate creator of authentic personalized experiences. Youll feel empowered to think creatively discover career growth opportunities and have fun while crafting lasting cherished moments for our guests. Working at Montage is more than a job; its a way of life. Dont just imagine the possibilityjoin us.
Your Journey
Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
Handle customer inquiries complaints and special requests in a professional and timely manner ensuring high levels of customer satisfaction.
Assist management with scheduling labor controls and other administrative duties
Ensure that all in-room dining orders are prepared and delivered promptly and according to guest specifications.
Conduct regular inspections of guest rooms hallways to ensure that in-room dining trays and dishes are collected promptly
Inspect daily set-up presentations and delivery amenities
Maintain high standards of service and attention to detail
Deliver on guests expectations and have the desire to create WOW moments
Maintain a clean working environment
Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs
About You
You enjoy supervising and working as part of a team
You are passionate about providing exceptional guest service and creating memorable moments
You have basic communication skills
You are open to learning developing and growing both yourself personally and helping others do the same
You are trustworthy and have integrity
Must Haves
Ability to work a flexible schedule including weekends and holidays
Ability to collaborate in a team environment
One year minimum of experience in Food and beverage operations within a hotel or resort environment
Computer skills
Luxury hotel experience a plus
You will Enjoy
Free meals
Free uniforms and cleaning
Ongoing community outreach events
Hotel discounts
Associates events throughout the year
Healthcarebenefits
401k retirement plan with company matching
Physical Requirements.
Grasping holding sitting walking repetitive motions bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull carts and equipment weighing up to 200 pounds on a semi -regular basis
At Montage we want every guest and every associate to feel that they belong. To be seen to be recognized and to feel our the United States we are proud to be an Equal Opportunity Employer veterans/disability. Qualified applicants will be considered without regard to race color religion sex age national origin sexual orientation gender identity disability protected veteran status or any other basis prohibited by federal state or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay scale for In-Room Dining Supervisor is $18.40.
The pay scale is the base salary or hourly wage range exclusive of incentive pay such as commissions piece rates gratuities and the like that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Required Experience:
Manager
About Company
Montage Hotels & Resorts consists of a collection of international luxury hotels, resorts and residences with world-class, bespoke service.