Implementation Specialist Merchant Services

Why Join Us

Be part of an organization thats driving change and consistently recognized as a top employer. At Deluxe we know that great people build great companiesand we invest in you accordingly.

• Were proud to be recognized as a Great Place to Work and a top workplace for Moms Dads LGBTQ employees and Veterans.
• We offer competitive benefits starting on day one designed to support your life both in and out of work.
• 42% of our employees have stayed for 10 years citing our people benefits work-life balance inclusive culture and team support as key reasons why.

Coordinate and support clients during the Velocity Payment System implementation process. Key responsibilities include: project management product needs analysis status tracking and management reporting. Additionally this individual may also be required to provide support to Govolutions sales organization. Sales-related activities will include RFP review and proposal generation product demonstration; product needs analysis as well as solution identification.

Manage client relationships during the software implementation process and post-production process.
Obtain critical information from all sources to support the client implementation process.
Manage multiple software implementation projects on an ongoing basis.
Conduct product needs analysis for clients; identifying the best product solution to meet their business needs. Identify needs gaps and propose possible solutions.
Address all client issues that arise during the implementation process.
Provide status tracking on all implementations communicating this information to senior management on an as-needed basis.
Review Requests for Proposal (RFP) and assist the Govolution sales organization in drafting proposals.


Basic Qualifications:
Education and Experience: Bachelors in related field and 0 years of experience or HS/GED and 4 years of related

MS Office and PC-based tools
Technical aptitude to learn and use software programs
Ability to quickly understand Go volutions suite of electronic payment products

Preferred Qualifications:
Education and Experience: Bachelors

Highly organized

Self-starter enthusiastic individual that can achieve results
Excellent oral and written skills
Work well with others as part of a team
Ability to prioritize and manage multiple tasks
Skilled in engaging potential customers in professional dialogue
Ability to build and maintain strong client relationships

Demonstrated ability in professional business communications

Additional Basic Qualifications:

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:

• Healthcare (Medical Dental Vision)

• Paid Time Off Volunteer Time Off and Holidays

• Employer-Matched Retirement Plan

• Employee Stock Purchase Plan

• Short-Term and Long-Term Disability

• Infertility Treatment Adoption and Surrogacy Assistance

• Tuition Reimbursement

These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .