Implementation Project Manager, TPA

Who We Are

Because health is personal. Thats why Personify Health created the first and only personalized health platformbringing health plan administration holistic wellbeing solutions and comprehensive care navigation together in one place. We serve employers health plans and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at .

Ready to Lead Client Onboarding That Sets the Foundation for Long-Term Success

Why This Role Matters

Every new clients first real experience with Personify Health comes down to one thing: does implementation go smoothly This role sits at that exact pressure point turning signed contracts into live working platforms that clients actually trust. When you keep an implementation on track youre not just checking boxes youre setting the tone for the entire client relationship and protecting revenue the business has already booked. Youre the person who makes sure new business and expansion sales dont stall out before they ever create value. Get this right consistently and you become the reason clients renew expand and become references for the next deal.

What Youll Actually Do

Own end-to-end implementation delivery: Run the full project lifecycle for new client launches and expansion implementations keeping every workstream moving toward a confirmed go-live date.

Coordinate across internal teams: Pull together the right people from every department involved in an implementation keeping deliverables on schedule and dependencies from becoming blockers.

Manage third-party integrations: Handle the operational and tactical work of getting outside systems and partners connected and functioning correctly before launch.

Resolve client issues in real time: Field client questions and requests throughout the implementation process solving problems fast enough that momentum never stalls.

Apply Personify Healths implementation methodology: Use standard tools processes and playbooks to keep projects consistent predictable and repeatable across every client.

Lead platform migrations: Manage the moving parts of migrating clients to new platforms or configurations without disrupting their existing service.

Feed client insight back to Product: Capture client feedback during implementation and route it to Product Development so real client needs shape what gets built next.

Support pre-sales when needed: Jump into RFPs prospect calls and finalist meetings to bring implementation expertise into the sales process and help close new business.

Back up Account Management and Client Delivery: Step in with operational and tactical support on an as-needed basis to keep client-facing teams running at full speed.

Drive process improvement: Identify whats slowing implementations down and help build more scalable processes for the whole team.

What You Bring to Our Team

The Highlights:

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes we use what we build)
• Unlimited PTOrest and recharge time is non-negotiable
• Mental health support retirement planning and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on peoples health

Want the full pictureVisit explore our complete benefits package wellness programs and other employee perks.

Compensation: This position offers a base salary range of $75000 - $85000 depending on location skills and experience. Youre eligible for our full benefits package starting day one.

Our Commitment:Personify Health is an equal opportunity employer committed to diversity equity inclusion and belonging. We cultivate a work environment where differences are celebrated and employees of all backgrounds are empowered to thrivebecause diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe:Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests Report them to. View all legitimate openings at Experience:

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