Implementation Onsite Technician

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

Responsibilities:

• Install configure and provision software applications cloud environments network equipment or user endpoints based on technical documentation.

• Execute standardized deployment scripts configure user profiles establish access controls and map data paths as required by the system design.

• Ensure all implementations strictly adhere to company security baselines and compliance standards.

• Excellent organizational and time management skills.

• Manage technical upkeep provide day-to-day support of new and existing customer sites via support tickets and audits

• Troubleshoot prioritize research and document technical issues thoroughly and accurately within tickets. If unable to resolve an issue escalate to management team.

• Assist in refining implementation/technician processes with the goal of efficiency and accuracy

• Travel required up to 20% (locally to customer sites)

• Occasional weekend/evening work required.

Preferred Qualifications:

• Serve as the primary technical point of contact during the go-live window to troubleshoot immediate deployment failures or performance bottlenecks.

• Escalate complex architectural or infrastructure flaws to senior engineering teams with detailed diagnostic data.

• Provide hyper-care support to end-users or client administrators immediately following deployment to ensure a smooth transition.

• Maintain precise records of system configurations IP allocations software licenses and hardware assets deployed.

• Update implementation playbooks checklists and runbooks based on field insights to streamline future deployments.

• The ability to multitask effectively and excel in a fast pace environment.

Target Base Salary Range: $60000 - $70000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

#LI-JM3

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Basic Requirements

Required Skills:

• High School diploma or GED or Associates or Bachelors degree in IT or Technology.

• 3 years of experience working in an IT or Technology environment required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.