Implementation Consultant I
Job Location:
Kansas City, MO - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
The Opportunity
The Implementation Specialist serves as the primary performance partner for assigned clinics using data insights and operational expertise to identify improvement opportunities influence behavior change and drive measurable results. This role supports smaller focused clinics by delivering targeted consultative coaching to optimize performance and operations.
What Youll Do
- Manage a portfolio of clinics partnering with clinic leaders and staff to support operational performance and drive continuous improvement.
- Analyze performance data and key metrics to identify trends gaps risks and opportunities for improvement.
- Provide coaching and consultative support to help clinics improve service delivery operational execution and adherence to company standards.
- Lead performance-focused conversations that promote accountability problem-solving and achievement of performance goals.
- Develop and implement clinic-specific action plans to address operational challenges and improve results.
- Assess learning and development needs recommend training resources and reinforce best practices and standard operating procedures.
- Monitor progress against performance goals conduct follow-up discussions and adjust strategies as needed to sustain improvement.
- Maintain accurate coaching documentation track outcomes and report progress related to performance initiatives.
- Collaborate with Operations Training and other cross-functional teams to remove barriers and improve clinic effectiveness.
- Escalate persistent or high-risk performance issues when appropriate and provide recommendations for corrective action.
- Strong written and verbal communication skills with the ability to deliver clear structured information and facilitate discussions in small-group settings.
- Demonstrated ability to analyze operational performance data and translate insights into actionable recommendations.
- Ability to influence without direct authority building credibility and trust with diverse stakeholders.
- Strong consultative coaching and relationship management skills with a focus on driving behavior change and performance improvement.
- Proven ability to identify root causes and recommend practical effective solutions to operational challenges.
- Skilled in managing and prioritizing multiple requests in a structured deadline-driven environment.
- Experience in project coordination and applied problem-solving.
- Proficiency with Microsoft 365 tools (Outlook Excel Teams Word).
- Ability to execute and reinforce established SOPs and workflows while identifying opportunities for improvement.
- Delivers structured training and presentations (515 participants) facilitating engagement addressing questions and adapting delivery to meet audience needs.
- 01 years of experience in customer support healthcare operations clinical program knowledge data entry or administrative roles.
- Familiarity with CRM systems (Salesforce a plus).
- Experience working with healthcare providers is helpful but not required
The base pay for this position is
$35.75 $71.45/hourIn specific locations the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
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About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
