Immigration Practice Training Specialist
Austin, TX - USA
Job Summary
Our Austin office has a unique opportunity for an Immigration Practice Training Specialist tojoin our fast-paced immigration practice group. The Immigration Practice Training Specialistwill work closely with the Immigration Practice Training Manager to perform the following coreduties:
Develop implement and manage paralegal training programs; and
Develop or enhance implement and document internal case processing and procedures
TRAINING:
Develop and present trainings for paralegals junior associates and businessprofessionals.
Update training materials and conduct hands-on paralegal training to include substantiveimmigration law as well as filing procedures and internal protocols.
Review current training materials update and enhance.
Develop Power Points quick reference guides and flowcharts of training materials.
Present and participate in hands on training with new/experienced paralegals andbusiness professionals.
Coordinate training efforts with Associates/Shareholders and other stakeholders.
Record training modules and create e-learning Modules and interactive courses on alearning management system.
Answer day-to-day questions and work with senior paralegals on client teams to obtainanswers for client specific procedure/protocols.
Analyze and record all client specific processes/procedures and support individuals insuccessfully learning operational processes required for progressing cases forward.
Coordinate with client-team paralegals to update client materials: process memos guidesand rules of the road documentation.
Coordinate with paralegals to ensure client database is updated regarding any changes incontact information or corporate information.
PROCESS/PROCEDURE IMPROVEMENT:
Review current internal paralegal workflow processes and procedures to documentprocedures in place within the practice.
Develop or enhance and implement paralegal case management processes andprocedures.
Train or re-train paralegals on proper processes and procedures.
Work with Reporting Billing Admins and Clerks to identify areas for improvement asthey relate to Paralegal involvement.
OTHER:
Chair biweekly or monthly paralegal group meetings.
Serve as a team resource for client and office procedures. Liaise with file clerks dataclerks admins reporting and hot dates to understand and provide input on processes.
Participate in weekly attorney meetings and other attorney project meetings.
Report into and receive guidance from shareholders.
7 years of experience in a senior level capacity with an immigration law firm department or corporate immigration function.
Expert knowledge of procedural requirements for various types of nonimmigrant andimmigrant visas and client processes.
Knowledge of case management and billing systems.
Experience with MS Office including Word PPT Visio and Excel.
Experience corresponding with clients directly on case processing and other procedural
matters.
Experience handling high touch client base with poise and confidence.
Ability to synthesize and distill information into learner-friendly digestible content.
Ability to prioritize own work and teams work and take on multiple projects.
Excellent attention to detail.
Excellent organizational skills including a strong facility with case managementreporting analytics.
Exercises excellent independent judgment.
Strong written and oral communication skills.
BS or BA Degree.
Must be in the Austin office Monday - Friday
Please note we are not working with outside recruiters for this position.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off Paid Sick Leave a 401(k) matching program Profit Sharing Paid Holidays Paid Parental Leave affordable Health and Life Insurance including Dental & Vision coverage Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses Tuition Reimbursement and an Employee Assistance Program.
Please note that applications submitted via e-mail will not be considered.If you have questions please e-mail with Immigration Practice Training Specialist Austin in the subject line.
Ogletree Deakins has one of the largest Business Immigration practices in the United States and provides a wide range of legal services to employers seeking temporary business visas and permanent residence for foreign national employees. We provide comprehensive immigration services to clients of all sizes including numerous Fortune 500 companies. Our practice is designed to provide superior client service at competitive fixed fee rates. Our attorneys are proactive in handling client matters from case initiation to case strategy/planning to the successful completion of the case always remaining accessible to all of our clients.
We are fully committed to the importance of diversity within the legal professionand all workplace environments and strongly encourage diverse candidates to consider the firm.
Equal Opportunity Employer.
Required Experience:
IC