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IHT Service Desk Specialist I
Job Location:
Monthly Salary:
Posted:
2 June 2026 (30+ days ago)
Posted:
Application Deadline:
30 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client refers to several distinct entities most notably the not-for-profit system in Idaho/Eastern Oregon and the Texas-based system affiliated with Common Spirit Health.
Job Title:IHT Service Desk Specialist I
Location: Boise ID 83712
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid (onsite 1 day per week)
Job Description:
Provides technical support and troubleshooting assistance to end users via phone email and chat. Documents issues and escalates complex problems to appropriate technical teams.
Tasks and Responsibilities:
- Provide IT Service desk phone coverage
- Deliver customer service and technical assistance to end users
- Provide first level troubleshooting and support of all end user desktops handhelds
- Support Microsoft office Adobe and in-house application systems
- Escalate / Route Service Desk requests to other technical teams as appropriate
Preferred Experience Levels:
- 1 year working on a help desk supporting users in a large business environment including desktop PC / network clients network printing
- Knowledge of Windows 10/VDI/MS O365/Mobile Devices/Line of Business Apps.
- Knowledge of Active Directory Tools group policy etc.
- Strong Customer Service Skills
- Prefer individuals with work experience in large financial health care or tech institutions
TekWissen Group is an equal opportunity employer supporting workforce diversity.
