ICM Intern Fall 2026 (UNPAID)

Background: Founded in 1933 the International Rescue Committee is a leading non-sectarian non-profit organization providing emergency relief protection rehabilitationassistance resettlement services and advocacy for refugees and victims of crisis or violent conflict. The Intensive Case Management (ICM) program currentlyoperatesin 29offices across the IRCs U.S. network. ICM serves the most vulnerable refugees during their first five years of resettlement helping them achieve self-sufficiency by identifying their unique needs the barriers that prevent them from functioning and integrating into the mainstream and the specific goals that they will reach as a result of enrollment in the ICM program.

The Intensive Case Management (ICM) Intern will work closely with the Intensive Case Management (ICM) and the Supplemental Case Management (SCM) caseworkers to assist with addressing clients needs in their areas of vulnerability and address barriers to health and wellness for refugee and displaced clients with severe physical or mental health conditions the elderly single-headed households primary caregivers and victims of sexual assault and gender-based violence enrolled in the ICM program. ICM Interns willbe responsible forchecking in on the well-being of clients providing comprehensive support when needed and building clients self-sufficiency.

RESPONSIBILITIES:

Attend intern orientation

Assistwith client check-ins (over the phone in person or video asappropriateor preferred by client)

Assist with ICM client intakes and assessments

Develop individualized plans with detailed action steps based on client needs

Educate clients on the U.S. healthcare and benefits systems as needed

Provide transportation to appointments and attend appointments with clients as appropriate

Communicate with community partners for the purpose of case coordination

Explore community resources andassistwith client internal and external referrals to connect to outside organizations/agencies

Assistclients on an as-needed basis (this may include collecting signatures completing paperwork delivering items to clients homes bill payment mail checks and navigating various systems such as medical mental health education transportation benefits etc.)

Keep thorough andaccuratecase file documentation in the IRCs database

Assistwith organizing digital files keep all digital files up to date and create new digital client files as needed.

Record hours andsubmitcompleted timesheet for each month via the IRCs online Volunteer Dashboard

Communicate client concerns and potential challenges to ICMcaseworker.

QUALIFICATIONS

Be respectful and aware of the varied backgrounds andexperiences ofthe refugee clients.Respect their beliefs and values which may differ from yours.

Strong interpersonal skills and interest in working with the refugee community

Ownership of a car a valid drivers license and car insurance

Willingness to transport clients in your personal vehicle (optional)

Willingness to be flexible and accommodating to client needs

Will need access to a computer and must be willing tocomply withIRC acceptable use policies.

This position is unpaid and reports to the SCM Caseworker.

IRC is an Equal Opportunity Employer. IRC considers all applicantson the basis ofmerit without regard to race sex color national origin religion sexual orientation age marital status veteran statusdisabilityor any other characteristic protected by applicable law.

The IRC is committed to fostering an accessible workplace. We encourage individuals of all backgrounds experiences and abilities to apply for positions that align with their qualifications and interests. If you are selected for an interview please inform your recruiter if yourequireanyaccommodationsduring the recruitment process. Examples of accommodations may include extended time for interviews or assessments flexible scheduling to accommodate medical appointments orassistancewith communication needs. The IRC has offices in many locations each with varying capacities to provide specific accommodations. While we are committed to doing our best to meet your needs please note that certain accommodations may depend on the resources and facilities available at each location. Pleaseknowwe will carefully consider all requests and make every effort to ensure a supportive and accessible recruitment process.