Ice Rink Attendant | Part-Time | Ryan Center and Boss Ice Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Ice Rink Attendant is responsible for the administrative operations of the ice arena. They will handle monetary transactions at the rink and provide excellent customer service to all guests at the Boss Ice Arena.The rink attendant will report to the Ice Rink Director.

This role will pay an hourly rate of $16.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until August 28 2026.

The state-of-the-art facility the Bradford R. Boss Ice Arena located on the University of Rhode Island campus in scenic South County was built in 2002. Home to nationally ranked URI Mens and Womens Club Hockey programs as well as the Southern Rhode Island Youth Hockey Association (the largest youth hockey program in Rhode Island) five Rhode Island High School Hockey programs the URI Intramural Hockey League daily public sessions various youth and adult hockey leagues and a year-round Learn to Skate program. Additionally during the summer Boss Ice Arena hosts a variety of hockey camps and clinics. With a seating capacity of 2500 Boss Ice Arena includes two University team locker rooms four large public locker rooms one female auxiliary locker room and an officials locker room. The arena also features a university team weight room a new concession stand and a hospitality room available for birthday parties meetings classes and corporate events.

• Enters and processes all sales via cash debit and credit card transactions using a cash register or other point-of-sale system in a retail environment with efficiency and accuracy.
• Balance the cash register making change and recording purchases.
• Serves customers in a friendly and efficient manner.
• Adheres to cash handling policies and procedures.
• Maintains excellent customer service and a positive attitude towards guests customers clients co-workers and management.
• Know and understand the products that are offered.
• Scoreboard/microphone operation.
• Ensures that all work areas are clean.
• Other duties and tasks as assigned by the manager.

• Ability to communicate with employees co-workers management staff and guests in a clear business-like and respectful manner that focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Requires occasional lifting carrying pushing and/or pulling of heavy objects.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours including but not limited to working early mornings nights weekends and holidays in addition to traditional business hours.
• Must be able to work in a loud noise environment at times.
• Basic understanding/willingness to learn hockey rules and regulations.
• Proven ability to work well with all levels of management.
• Strong analytical and problem-solving skills.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.