ICAM Transition Manager

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Maintain and stabilize Okta Identity Governance (OIG) operations as the platform transitions into steady-state service.
• Manage provisioning and deprovisioning tasks entitlement updates and identity lifecycle events to support secure and efficient access governance.
• Monitor connector health synchronization jobs and identity attribute accuracy to ensure reliable system performance.
• Resolve workflow provisioning and governance exceptions escalating issues as needed to maintain service continuity.
• Maintain runbooks operations and maintenance (O&M) Standard Operating Procedures (SOP) and production documentation to support ongoing operations.
• Conduct governance audits certification cycles and role-model reviews to help ensure compliance and access integrity.
• Collaborate with stakeholders and technical teams to support issue resolution process improvement and operational readiness.

What You Will Need:

• Five (5) years of overall work experience.
• Experience supporting IT operations identity platforms or enterprise technology environments.
• Experience with identity governance access management provisioning deprovisioning and lifecycle administration.
• Experience monitoring workflows connectors sync jobs and identity data quality.
• Ability to troubleshoot and resolve operational issues exceptions and production support incidents.
• Experience developing and maintaining runbooks SOPs and technical/operational documentation.
• Experience supporting audits certifications or governance review activities.
• Strong communication collaboration and stakeholder engagement skills.
• Ability to work on site in Washington DC 5 days per week.
• An ACTIVE and MAINTAINED TOP SECRET Federal or DoD.
• US Citizenship is contractually required.

What Would Be Nice To Have:

• Experience with Okta Identity Governance (OIG) or other identity governance and administration (IGA) platforms.
• Experience supporting steady-state operations in a cybersecurity or defense-related environment.
• Familiarity with role-model governance access certification campaigns and entitlement management processes.
• Experience with process improvement or operational stabilization efforts during technology transitions.
• Prior experience supporting change management training or end-user communications for enterprise system rollouts.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.