IBX Logistics Technician San Jose, CA

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Equinix is the worlds digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work life and planet.

A place where bold ideas are welcomed human connection is valued and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and work across teams influence key decisions and help shape the path forward. Youll find belonging purpose and a team that welcomes youbecause when you feel valued youre empowered to do your best work.
Job Summary:

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.



Responsibilities

Supports the team with coordinating large customer deliveries and resolving shipping or receiving issues keeping records/logs of all materials.
Applies acquired job skills and company policies and procedures to complete assigned tasks
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
Normally follows established procedures on routine work requires instructions only on new assignments.

Documentation & System Updates

Coordinates speedy and efficient delivery of goods to the required destination and obtains sign-off for receipt.
Informs recipients that goods ordered have been delivered.

Shipping & Receiving

Maintains records of materials received and shipped within a semi-routine scope.
Receives goods delivered to the IBX either directly or following acceptance by security.
Enters all relevant details of all inbound/outbound shipments and ensures order requirements are fulfilled.
Uses shipment spotlight and shipment dashboard for customers inbound/outbound shipments.
Inspects received goods and rejects unsatisfactory items where necessary.

Problem Solving

Proactively works and communicates with internal/external customers to ensure on-time deliveries.
May assist with resolving difficult shipping and receiving issues.

Inventory Management

N/A

Hazardous Materials

Follows established procedures on hazardous materials requires supervision on new assignments.
Follows and complies with hazardous materials within semi-routine protocols as described by regional regulatory bodies.

Equipment

Tracks stored and/or abandoned equipment.
Uses the aging shipment business processes/tools for Shipments over 5 days 14 days 30 days and 90 days.

IBX Support

Assists with delivering and removal of customers equipment from cages through the use of established procedures.
When requested by a Smart Hand (SH) request assists with packing customers equipment with packing material so that it can be shipped from the IBX.



Typical Degree & Years of Experience

Typically requires a high school diploma and 1-2 years of equivalent work experience.
Regional hazardous materials certification preferred.