IBX Logistics Technician

Who are we

Job Summary:

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks using substantial understanding of standard operating procedure. Supports the overall team.

Responsibilities

Supports the team with controls stock inventory and oversees the accuracy of documentation.
Works with internal/external customers and other departments to ensure deliveries are made in a timely manner.
Works on assignments that are moderately difficult requiring judgment in resolving issues or in making recommendations.
Normally receives little instruction on daily work general instructions on newly introduced assignments.

Documentation & System Updates

Ensures accuracy of supporting documentation
Uses system tools to maintain accurate records and escalates when queries arise.
Enters all goods received in the stock inventory system updates the database and correlates the items received to ensure order requirements are fulfilled.
Supports the team by mentoring junior team members with moderately difficult orders where judgement and recommendations may be required.

Shipping & Receiving

Receives goods delivered to the IBX either directly or following acceptance by security within a moderate scope.
Assists in daily warehouse duties satisfying internal customers requirements and ensuring accuracy of shipments.
Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt.
Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments.

Problem Solving

Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders.

Inventory Management

Allocations of stock inventory to internal customers scheduling materials to be moved to and from IBXs; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials.
Maintains minimum/maximum stock for projects and operations teams.
Assists with monthly physical counts reconciling variances inputting data into the Warehouse Management System (WMS) software using Equinix database.
Picks and correlates items ordered and stores them in the relevant IBX bins for the customers for standard orders.
Inform recipients of any shortfalls in quantities and backorder times.

Hazardous Materials

Handles hazardous materials independently.
Ensures proper storage of hazardous materials.
Follows and complies with hazardous materials through moderate protocols as described by regional regulatory bodies.

Equipment

Organizes stored and/or abandoned equipment and maintains inventory of equipment.
Uses the aging shipment business processes/tools for shipments over 5 days 14 days 30 days and 90 days.
Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions.
Tracks in use and or highly available software licenses.
Uses software lifecycle for software license management.
Uses historical data and systems to renew or solve moderate renewal issues for software licensing.

IBX Support

Assists with delivering and removal of customers equipment from cages.
When requested by a Smart Hand (SH) request assists with packing customers equipment with packing material so that it can be shipped from the IBX.

Typical Degree & Years of Experience

high school diploma and 2-4 years of equivalent work experience.
Regional hazardous materials certification preferred.

Equinix Benefits

As an employee you become important to Equinixs success. We ensure all your benefits are in line with our core values: competitive inclusive sustainable connected and efficient. We keep them competitive within the current marketplace to ensure were providing you with the best package possible. So wherever you are in your career and life youll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

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