Hydrographic Technical Support Consultant

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne CARIS is the worlds leading developer of geospatial software for ocean mapping and marine information systems headquartered in Fredericton Canada. We provide an integrated suite of software solutions designed for processing sonar and LiDAR data managing and analyzing large datasets producing nautical charts and maps and delivering data via web services and enterprise systems.

Our technology is trusted globally by government agencies defense organizations commercial survey companies and the research and academic community.

As part of our continued growth we are seeking a Hydrographic Technical Support Consultant to join our CARIS team!

In this role you will serve as a subject matter expert in hydrographic data processing digital terrain modelling and bathymetric and topographic data management. You will act as a primary point of contact for customers delivering high-quality technical support and training while helping clients maximize the value of CARIS software solutions.

This position offers a dynamic blend of technical problem-solving client engagement and international collaboration.

What You Will Do:

• Provide first-line technical support to customers via email phone and online platforms

• Deliver software training sessions both remotely and onsite at client locations worldwide

• Build and maintain strong working relationships with existing and prospective clients

• Analyze customer environments and challenges to identify technical issues and design integrated solutions

• Document workflows standard operating procedures and technical knowledge for internal and client use

• Support marketing and sales initiatives including participation in international conferences and exhibitions

• Provide expert consultancy services as experience and expertise deepen in the role

• Bachelors degree in Hydrography Geomatics or a related discipline
  OR equivalent professional experience in hydrographic surveying

• Experience with hydrographic software such as EIVA Hypack QPS HIPS and SIPS or equivalent

• Proficiency in scripting languages (Python preferred)

• Strong presentation skills and confidence delivering training to diverse audiences

• Fluency in English (additional languages are an asset)

• Must be a United States citizen (due to client regulatory or project requirements)

• Willingness to travel internationally (approximately 2530%)

• Excellent interpersonal cross-cultural communication time management and problem-solving skills

Preferred / Asset Qualifications

• Experience with CARIS software products

• Knowledge of bathymetric LiDAR systems

• Experience working with relational databases (Oracle PostgreSQL)

• Familiarity with cloud technologies (AWS Docker Kubernetes)

• Understanding of RESTful APIs SQL and JSON

• Work with industry-leading technology used around the world

• Engage with global clients across government defense and commercial sectors

• Opportunities for international travel and professional growth

• Collaborative and innovative team environment

What happens next

Apply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps including interviews and assessments as needed.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or non-merit based factor made unlawful by federal state or local laws.