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Human Services Supervisor (Team Leader) 4848-12


Job Location:

Cincinnati, OH - USA

Monthly Salary: Not provided by the employer
Posted: 9 July 2026 (30+ days ago)
Application Deadline: 7 October 2026
Vacancies: 1 Vacancy

Job Summary

Human Services Supervisor (Team Leader) (4848-12)
Highly Competitive EmployeeBenefits Packageand Generous Paid Time Off
11 Paid Holidays Immediately Begin Accruing Paid Vacation and Sick Time Earned Personal Days and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical HRA Dental Vision Employer-Paid Life Insurance Long-Term Disability Tuition Reimbursement Public Service Loan Forgiveness Eligibility Free On-Site Parking Wellness Incentives robust Employee Assistance Program access to Free Medical and Rx through Marathon Health plus expansive Behavioral and Mental Health Resources and More!
DEADLINE TO APPLY: 7/20/26
WORK LOCATION:
Hamilton County Central Campus
1701 Patricia McCollum Way
Cincinnati OH 45237
WORK HOURS:40 Hours/week
(Potential for Hybrid Remote Work Schedule)
ANNUAL SALARY:$60908
NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document:Offenses that May Disqualify Candidates for from this list may disqualify a candidate for employment with HCJFS.
Applicants for Childrens Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION EXPERIENCE LICENSURE CERTIFICATION):
  • Bachelors Degree from an accredited college or university; AND Two (2) years of experience in client services caseload work
  • Associates degree from an accredited college or university; AND Four (4) years of experience in client services caseload work
  • High School Diploma or GED; AND Six (6) years of experience in client services caseload work
JOB DUTIES (SUMMARY):
REGULAR AND PUNCTUAL ATTENDANCE IS REQUIRED TO PERFORM THE FOLLOWING ESSENTIAL FUNCTIONS:
  • Leads and evaluates team of workers carrying OWF FS Medicaid Child Support and/or Child Care caseloads. Coordinates and defines the Sections structure and customer service objectives by monitoring linkages between casework disciplines and by networking team members. Facilitates team issues. Provides growth opportunities for team members. Evaluates team and individual performance. Initiates corrective action.
  • Monitors Sections work assignments. Reviews analyzes and prepares reports on the effectiveness of plans and services provided.
  • Writes completes and prepares correspondence reports forms and maintains required records unit statistics and files for monitoring and evaluating case plans services and team effectiveness.
  • Assists community development staff by attending periodic community council meetings visits to providers in the community provision of workers periodically in the community and by maintaining good community relations Holds bi-weekly team meetings to review policy change relays section chief meeting decisions and reviews team performance; involves team in decision making when appropriate. Holds monthly individual conferences with team members to review progress towards attainment at section and individual work objectives. Initiates corrective action if necessary.
KNOWLEDGE SKILLS AND ABILITIES: (*Indicates can be developed after employment)
Knowledge of: budgeting; management; supervision; employee training and development; public relations; office practices and procedures; community services programs and regulations*; interviewing; agency policies and procedures*; general requirements of all programs represented by the team*.
Skill in: operating agency networked personal computer software and program operating systems.
Ability to: apply principles to solve practical problems; define problems collect data establish facts and draw valid conclusions; calculate fractions decimals and percentages; interview job applicants effectively; prepare meaningful concise and accurate reports; understand technical manuals; proofread technical materials recognize errors and make corrections; gather collate and classify information about data people or things; handle sensitive inquiries from and contacts with officials and general public; establish professional cooperative atmosphere as supervisor or team leader of a work unit; work cooperatively with section leader and peers to develop and consistently improve outcome measures.
BACKGROUND CHECKS REQUIRED:
Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following including but not limited to the following systems:
  • State Automated Child Welfare Information System (SACWIS)
  • State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
  • Ohio Bureau of Criminal Identification Investigation (BCI)
  • FBI
  • National Sex Offender Public website () Code 5101:2-5-09 must be conductedfor each prospective employee


Required Experience:

Manager


About Company

Welcome to Hamilton County, Ohio – the home county of the Greater Cincinnati region. Like our namesake, Alexander Hamilton, we have a feisty spirit that has helped leave our indelible mark on America. You’ll see our strong Midwestern values- tough, hardworking, and polite- in the pe ... View more

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