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Human Services Provider Prog Coord II Caswell Developmental Center


Job Location:

Lenoir, TN - USA

Monthly Salary: $ 41206 - 72113
Posted: 17 July 2026 (30+ days ago)
Application Deadline: 14 October 2026
Vacancies: 1 Vacancy

Job Summary

Agency

Dept of Health and Human Services

Division

Caswell Developmental Center

Job Classification Title

Human Services Provider Prog Coord II (NS)

Position Number

Grade

NC09

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

Responsibilities include overall management program coordination and supervision of a certified ICF-MR home including assigned shift personnel. Serves as team leader/Home Manager for assigned individuals. Ensure that the individuals served are provided a comprehensive array of training services and supports that enables them to achieve maximum independence in self-care activities of daily living including gaining and maintaining significant relationships self-management and ensuring the protection of their rights. The Home Manager is responsible for designing programs within the home inclusive of writing objective plans monitoring program implementation providing hands-on programming and training staff within the home. This position is responsible for the supervision of all Residential Services staff assigned to the home.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $41206.00 - $72113.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs )/Management Preferences are not required. Applicants who possess the following skills are preferred:

Knowledge Skills and Abilities (KSAs):

  • Thorough knowledge of the concepts practices and techniques of the field of developmental disabilities.

  • Skills in individual treatment planning such as person centered planning individualized education planning and/or individual service planning and outcome documentation.

  • Ability to coordinate professionals para-professions and direct support staff in the development implementation and evaluation of person-centered services.

  • Ability to manage and supervise the operation of a residential unit and to develop cooperative working relationships with the residents families and staff.

Management Preferences: Bachelors degree in a human services or related field from an appropriately accredited institution and two years of experience providing and/or developing personal care plans for individuals with intellectual disabilities

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Department: Residential Services/West End Villas/103 Byrum
Work Hours: 8 AM - 5 PM Monday - Friday

About Caswell Developmental Center:

Caswell Developmental Center serving as North Carolinas Eastern Region resource center provides specialized residential programmatic and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility.

We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career we encourage you to consider this opportunity. Please click on the following link experience how Caring is Contagious at Caswell Developmental Center.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. To be considered for employment an applicant must be in good standing with the Health Care Personnel Registry and other licensing boards/agencies. Also the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facilitys Vaccination Policy.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

  • If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will bemust be submitted by 11:59pm prior to the closing date.

  • Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

  • Degrees must be received from appropriately accreditedand degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at and National Guard Preference

    • Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

    • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

    • Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

    ADA Accommodations

    Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

    Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status please contact HR at .

      Minimum Education and Experience

      Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

      Bachelors degree in a human services or related field from an appropriately accredited institution and two years of experience providing professional or direct services (either paid or volunteer) in a setting that serves individuals with disabilities.

      EEO Statement

      The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

      Recruiter:

      Lynn Cullipher

      Email: