Human Services Associate

Announcement

Kinship Community Food Center is seeking a compassionate service-minded Human Services Associate to join our team. Reporting to the Human Services Program Manager this role provides holistic case management crisis assistance and mentorship to individuals and families navigating adversity.

Guided by a relationship-centered framework and trauma-informed strengths-based principles the Human Services Associate affirms the inherent dignity of every person. This position facilitates a volunteer mentorship program rooted in mutuality partnering alongside Kinship community members to solve problems navigate resources and achieve goals. The successful candidate will exercise sound judgment in complex circumstances and demonstrate relentless follow-through. Through deep relationship-building and steady advocacy the Human Services Associate accompanies community members on their journey toward healing stability and growth.

Areas of Interest or Expertise

Crisis Assistance Volunteer Mentor Management Administrative Program Support Resource Navigation

Trauma Informed Case Management Partnership Coordination Advocacy

Our Mission

Kinship Community Food Center engages volunteers and neighborhood residents to end hunger isolation and poverty. The mission pillars of our work are 1) nourishing food security and wellness 2) fostering kinship and community engagement and 3) creating stability & economic opportunity.

Our fresh food market urban farm food wellness programs café and catering expand food access while teaching healthful habits and skills in a community of belonging where crisis assistance and mentoring is made available. We believe no one is so deprived that they have nothing to give and no one is so well-off that they no longer have needs.

Position Responsibilities

Program Coordination & Member Support

• Facilitate holistic care management support by helping to guide the relationship-centered volunteer mentorship program ensuring consistent compassionate follow-through for community members.
• Facilitate individualized services by conducting intakes identifying underlying needs and providing crisis intervention to support long-term healing stability and growth.
• Assist with cultivating community partnerships by identifying strengthening and expanding community partner relationships that support access to housing healthcare employment and essential supportive services.

Volunteer Leadership & Development

• Facilitate the recruitment onboarding and ongoing development of volunteer mentors and cultivating meaningful and lasting mentor involvement.
• Assist with volunteer training that strengthens skills in relationship-building active listening healthy boundary-setting cultural humility and trauma-informed support consistent with Kinships model of care.
• Assist with mentorship support through regular debriefing strategic guidance and problem-solving support to ensure mentor retention and program efficacy.

Administrative & Team Collaboration

• Ensure documentation and maintenance of accurate organized and confidential participant and program records adhering to strict confidentiality standards.
• Collaborate Across Teams: Work closely with the broader Human Services team to align programming goals streamline internal referral processes and contribute to organizational strategic growth.

Desired Requirements

• Receptiveness to overall servant leader model and mission of Kinship Community Food Center
• Alignment with and ability to actively support a Christian faith-based approach that affirms the inherent dignity of every person and fosters profound respect for diverse life experiences.
• Minimum of three years of professional experience in human services volunteer management community engagement or a closely related field.
• Associates degree required (Bachelors degree preferred) in Social Work Human Services Psychology or a related field; an equivalent combination of relevant lived experience and education will be considered.
• Strong knowledge of trauma-informed care strengths-based and relationship-centered frameworks.
• Demonstrated cultural humility and a proven ability to build trust and work effectively with individuals from diverse socioeconomic and cultural backgrounds.
• High level of emotional intelligence sound discernment and the ability to exercise independent judgment.
• Excellent interpersonal verbal and written communication skills with a natural aptitude for public speaking.
• Self-directed worker with strong organizational skills to assist with management of multiple priorities both independently and within a collaborative team.
• Proficiency in Microsoft Office Suite and experience working with client tracking databases.
• Valid Drivers license proof of insurance and transportation to support work activities.
• Able to work required Saturday mornings and occasional evenings to support program schedules.

And We Offer You

A competitive annual salary of $42000 -$48000 (commensurate with experience) benefits package a flexible work environment an enthusiastic team of dedicated staff and volunteers.

Working Conditions:

Work Location:Open office workspace with active team atmosphere.

Physical Requirements: Standing and sitting for prolonged periods. Typing on a computer keyboard. Lifting objects of 40 pounds or less.

Equipment Used: Computer printer/copier.

Here is what some Team Members have to say about the Kinship Community Food Center workplace culture:

I always feel supported like I have a purpose and that my coworkers truly care about me.

The sense of family and willingness to accept each other as they make themselves vulnerable leads to a culture that fosters the risk required for growth and achieving our personal as well as organizational potential.

The community of shoppers volunteers staff donors etc. and the culture of generosity here has made this a great place to work. I love that we are so mission driven. As a whole the community here really cares about the dignity of one another and we strive to uplift that through our program offerings (offering fresh farm produce assisting others in mentoring relationships offering trainings on poverty and hunger and so much more).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity or any other characteristic protected by law.

Required Experience:

Junior IC