Human Resources Technician (Benefits)

Support Benefits. Promote Wellness. Serve Employees.

Status:Full Time
Schedule:Flexible schedule; Placement on a 5/8 9/80 or 4/10 work schedule.

THE OPPORTUNITY
The City of Moreno Valley is seeking a customer-focused detail-oriented and collaborative Human Resources Technician to join our Benefits Team. This position plays an important role in supporting the administration of employee benefits leave programs wellness initiatives and employee outreach efforts.

Under general supervision the Human Resources Technician performs a variety of technical and administrative duties related to employee benefits and leave administration including assisting employees with benefit enrollments and changes processing benefit transactions maintaining and creating employee records supporting open enrollment activities coordinating wellness initiatives and providing exceptional customer service to employees and retirees.

The Human Resources Technician serves as a key point of contact for employees seeking information regarding health dental vision life insurance retirement and leave benefits. This position works closely with the Human Resources Analyst and Senior Human Resources Analyst to ensure benefits programs are administered accurately efficiently and in compliance with applicable policies and regulations.

The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills exceptional attention to detail and a commitment to accuracy. They will maintain confidentiality effectively manage competing priorities and demonstrate a dedication to providing outstanding customer service while supporting the Citys mission and workforce.

JOB DESCRIPTION
Click here to access the complete classification description including the experience education and physical and mental requirements for this job

IDEAL CANDIDATE
The ideal candidate is a motivated and detail-oriented human resources professional with experience supporting employee benefits leave administration payroll coding and other human resources programs. They possess strong customer service skills and enjoy helping employees navigate benefits and leave-related questions.

This individual is highly organized dependable and comfortable managing multiple priorities while maintaining a high degree of accuracy. They have experience working with databases HRIS systems spreadsheets and electronic records and are proficient in handling administrative processes and documentation.

The successful candidate is approachable professional and effective at communicating information clearly and courteously. They are comfortable interacting with employees at all levels of the organization and have the ability to explain benefits and leave processes in a clear and customer-friendly manner.

The ideal candidate demonstrates sound judgment discretion and a strong commitment to confidentiality when handling sensitive employee information. They are proactive adaptable and eager to learn while contributing to a collaborative team environment. Experience supporting public sector employee benefits programs CalPERS health or retirement benefits leave administration wellness programs or open enrollment activities is highly desirable.

MINIMUM AND DESIRABLE QUALIFICATIONS
A typical way of obtaining the knowledge skills and abilities outlined above is graduation from high school or a G.E.D. equivalent; and five years of increasingly responsible office administrative experience that provide familiarity with recruiting interviewing and other human resource management practices; or an equivalent combination of training and experience.

THE CITY
Moreno Valley was incorporated in 1984 as a General Law City merging the communities of Moreno Sunnymead and Edgemont. The City operates under a Council-Manager form of government. The City Council is comprised of an elected Mayor and four Council Members elected by district. The City has a committed customer-service oriented workforce comprised of more than 550 employees who provide a wide-range of municipal services including Public Works Economic Development Community Development Parks and Community Services Financial and Management Services and Library services. The City contracts with Riverside County for Police and Fire services.

ABOUT THE HUMAN RESOURCES DEPARTMENT
The Human Resources Department plays a vital role in supporting the Citys mission by fostering a high-performance service-oriented work environment. The department is responsible for a wide range of human resource functions including recruitment and selection employee and labor relations classification and compensation benefits administration risk management workers compensation employee training and development and building nurturing and maintaining the workforce of the future.

THE SELECTION PROCESS
Applicants possessing theMOST DESIRABLEqualifications at each level based on a screening of required application materials including the completed Supplemental Questionnaire will be invited to continue in the selection process. The City of Moreno Valley prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.

Recruitment Process:Human Resources(HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications after the position closes. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status.

Application Screening
Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the positions essential requirements. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process.

Video Appraisal Interview
Applicants may complete a self-guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidates qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation.

Technical Interview:
Selected applicants will be invited to participate in a structured technical interview designed to evaluate job-related knowledge problem-solving abilities and proficiency in key competencies required for the position. Candidates will respond to a series of standardized questions and their performance will be assessed using predetermined evaluation criteria to ensure a fair and consistent appraisal process.

Based on the Departments needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List:Once the appraisal is complete HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

DISCLAIMERS
The City of Moreno Valley is an Equal Employment Opportunity Employer. The City of Moreno Valley prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. As part of this commitment the City of Moreno Valley will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodations are needed to participate in the interview process please contact Human Resources ator .