Human Resources Team Member Relations Specialist
Job Summary
Become part of the Beebe team - an inclusive team positioned in a vibrant coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical dental vision and prescription) Beebe Healthcare also offers:
- Sign-on and Referral Bonuses for select positions
- Tuition Assistance up to $5000
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Perks via Work Advantage
- Employee Assistance Program
- Pet Insurance
The Team Member Relations Specialist serves as a trusted advisor to team members and leaders by promoting positive employee relations ensuring consistent application of company policies and supporting a productive inclusive and legally compliant work environment. This role conducts workplace investigations resolves employee concerns provides guidance on employment-related matters and partners with leadership to address performance conduct and workplace culture issues.
Employee Relations Support
- Manage lower-level employee relations cases including attendance concerns interpersonal conflicts basic performance issues and policy violations.
- Conduct fact-finding and documentation for assigned cases and recommend appropriate next steps in alignment with policy and practice.
- Partner closely with the Director of Team Member Relations on escalated or sensitive cases.
- Ensure consistency fairness and confidentiality in all employee relations matters.
- Provide guidance to employees and managers regarding company policies procedures and employment practices.
Policy Compliance & Documentation
- Interpret and apply HR policies procedures and employment practices consistently.
- Maintain accurate case documentation and tracking within HR systems.
- Identify trends in inquiries or cases and proactively flag opportunities for policy clarification training or process improvement.
Team Member Experience & Collaboration
- Deliver a high-touch service-oriented experience that reinforces trust in HR.
- Collaborate with HR Operations and Centers of Excellence to continuously improve the team member experience.
- Support broader Team Member Relations initiatives as assigned.
Skills
- Solid understanding of HR policies employment practices and employee relations fundamentals.
- Strong judgment and ability to appropriately assess when escalation is required.
- Excellent written and verbal communication skills.
- High level of discretion and ability to handle sensitive and confidential information.
- Strong organizational skills with the ability to manage multiple inquiries and cases simultaneously.
- Comfortable working within an intake case management or shared services model.
Experience Required
- 3-5 years of progressive HR experience with a strong emphasis on employee relations HR generalist work or HR service delivery.
- Experience working in a high-volume employee-facing HR environment strongly preferred (healthcare or similarly complex environment a plus).
Education Required
- Bachelors degree in Human Resources Business Administration or a related field preferred.
Credentials Preferred
- PHR or SHRM-CP preferred (or willingness to obtain).
Required Experience:
IC
About Company
Beebe Healthcare is a not-for-profit community healthcare system. We offer quality care, close to home for residents and visitors of Sussex County, DE.